Key Responsibilities:
     1.            Customer Interaction:
       •     Greet and welcome customers as they enter the store.
       •     Provide information about Majibu Africa’s products and financing options.
       •     Assist customers with product selection and answer any questions they may have.
     2.            Sales Process:
       •     Guide customers through the sales process, from initial inquiry to final purchase.
       •     Explain financing options and assist customers with the application process.
       •     Upsell and cross-sell products to maximize sales opportunities.
     3.            Customer Service:
       •     Address customer concerns and provide solutions to their issues promptly.
       •     Ensure a positive and satisfying customer experience.
       •     Follow up with customers post-purchase to ensure satisfaction and address any further needs.
     4.            Administrative Tasks:
       •     Maintain accurate records of customer interactions and transactions.
       •     Prepare and process sales documentation and financing agreements.
       •     Keep the front office area clean, organized, and well-stocked with marketing materials.
     5.            Collaboration:
       •     Work closely with the sales team to meet and exceed sales targets.
       •     Coordinate with other departments to ensure seamless customer service.
       •     Participate in team meetings and training sessions to improve product knowledge and sales skills.
     6.            Reporting:
       •     Prepare regular sales reports for management.
       •     Track and report on customer inquiries, sales, and feedback.
       •     Provide insights and suggestions for improving sales and customer service.
Qualifications:
  •   Skills:
       •     Excellent verbal and written communication skills.
       •     Strong sales and negotiation skills.
       •     Proficiency in using CRM software and Microsoft Office.
       •     Ability to handle multiple tasks and work in a fast-paced environment.
Preferred Attributes:
  •   Knowledge of financing products and services.
  •   Familiarity with the automotive and electronics markets.
  •   Ability to speak multiple languages.