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Front Office Manager job at RCS Consult
Posted by: great-volunteer
Posted date: 2025-Sep-15
Location: Uganda, Kampala
Front Office Manager 2025-09-15T07:59:27+00:00 RCS Consult https://cdn.ugashare.com/jsjobsdata/data/employer/comp_3049/logo/Ros%20Consult.jpg https://rcsconsult.net/ FULL_TIME Uganda Kampala 00256 Uganda Consulting Admin & Office 2025-10-12T17:00:00+00:00 Uganda 8 We are a leading hotel located in the heart of Masaka, dedicated to providing exceptional guest experiences through outstanding hospitality services. We are currently seeking a Front Office Manager to oversee the daily operations of our front desk, ensure smooth guest check-in/out processes, and lead our front office team to deliver top-tier customer service.
Key Responsibilities
• Supervise and coordinate all front office activities, including reception, reservations, guest services, and concierge.
• Lead, train, and motivate the front office team to maintain high service standards.
• Handle guest complaints professionally and ensure swift resolutions.
• Manage front office budgets, schedules, and reports.
• Ensure proper cash handling and billing procedures are followed.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
Requirements
• Proven experience as a Front Office Manager or in a similar role within the hospitality industry.
• Degree or diploma in Hospitality Management or a related field.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficient in hotel management software and Microsoft Office Suite.
• Ability to work under pressure and in a fast-paced environment.
• Fluency in English; knowledge of other languages is a plus. JOB-68c7c75f85f19 Vacancy title:
Front Office Manager Jobs at:
RCS Consult Deadline of this Job:
Sunday, October 12 2025 Duty Station:
Uganda | Kampala | Uganda Summary
Date Posted: Monday, September 15 2025, Base Salary: Not Disclosed JOB DETAILS:
We are a leading hotel located in the heart of Masaka, dedicated to providing exceptional guest experiences through outstanding hospitality services. We are currently seeking a Front Office Manager to oversee the daily operations of our front desk, ensure smooth guest check-in/out processes, and lead our front office team to deliver top-tier customer service.
Key Responsibilities
• Supervise and coordinate all front office activities, including reception, reservations, guest services, and concierge.
• Lead, train, and motivate the front office team to maintain high service standards.
• Handle guest complaints professionally and ensure swift resolutions.
• Manage front office budgets, schedules, and reports.
• Ensure proper cash handling and billing procedures are followed.
• Collaborate with other departments to ensure seamless operations and guest satisfaction.
Requirements
• Proven experience as a Front Office Manager or in a similar role within the hospitality industry.
• Degree or diploma in Hospitality Management or a related field.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficient in hotel management software and Microsoft Office Suite.
• Ability to work under pressure and in a fast-paced environment.
• Fluency in English; knowledge of other languages is a plus. Work Hours: 8 Experience in Months: 12 Level of Education: bachelor degree Job application procedure
Interested in applying for this job? rcsconsult.net&form%5Bvalid-to%5D=Sunday,%20October%2012%202025">Click here to submit your application now.
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