|
Front Office Manager job at Pearl of Africa Hotel
Posted by: great-volunteer
Posted date: 2026-Jan-05
Location: kampala, Kampala
Front Office Manager 2026-01-05T03:45:50+00:00 Pearl of Africa Hotel https://cdn.ugashare.com/jsjobsdata/data/employer/comp_12353/logo/Pearl%20of%20Africa%20Hotel.png https://pearl-of-africa-hotel.kampala-hotels-ug.com/en/ FULL_TIME kampala Kampala 00256 Uganda Hospitality, and Tourism Management,Customer Service,Restaurant & Hospitality,Business Operations,Entertainment & Travel 2026-02-04T17:00:00+00:00 8 Role Overview The Front Office Manager ensures seamless guest arrival and departure experiences while leading front desk and guest relations teams. Key Responsibilities - Oversee front desk, concierge, reservations, and guest relations
- Maintain 5-star service standards at all guest touchpoints
- Train, supervise, and evaluate front office staff
- Handle guest feedback, complaints, and VIP arrangements
Qualifications & Experience - Bachelor's degree in Hospitality Management
- Minimum 5 years' experience in front office operations, including supervisory roles
Core Competencies - Guest service excellence
- Team leadership
- Problem resolution
- Communication skills
Important Notes Only shortlisted candidates will be contacted Pearl of Africa Hotel is an equal opportunity employer and does not charge any recruitment fees All information provided will be treated with strict confidentiality - Oversee front desk, concierge, reservations, and guest relations
- Maintain 5-star service standards at all guest touchpoints
- Train, supervise, and evaluate front office staff
- Handle guest feedback, complaints, and VIP arrangements
- Guest service excellence
- Team leadership
- Problem resolution
- Communication skills
- Bachelor's degree in Hospitality Management
- Minimum 5 years' experience in front office operations, including supervisory roles
JOB-695b33eee5db2 Vacancy title:
Front Office Manager Jobs at:
Pearl of Africa Hotel Deadline of this Job:
Wednesday, February 4 2026 Duty Station:
kampala | Kampala Summary
Date Posted: Monday, January 5 2026, Base Salary: Not Disclosed JOB DETAILS: Role Overview The Front Office Manager ensures seamless guest arrival and departure experiences while leading front desk and guest relations teams. Key Responsibilities - Oversee front desk, concierge, reservations, and guest relations
- Maintain 5-star service standards at all guest touchpoints
- Train, supervise, and evaluate front office staff
- Handle guest feedback, complaints, and VIP arrangements
Qualifications & Experience - Bachelor's degree in Hospitality Management
- Minimum 5 years' experience in front office operations, including supervisory roles
Core Competencies - Guest service excellence
- Team leadership
- Problem resolution
- Communication skills
Important Notes Only shortlisted candidates will be contacted Pearl of Africa Hotel is an equal opportunity employer and does not charge any recruitment fees All information provided will be treated with strict confidentiality Work Hours: 8 Experience in Months: 60 Level of Education: bachelor degree Job application procedure
Interested in applying for this job? pearlofafricahotel.com&form%5Bvalid-to%5D=Wednesday,%20February%204%202026">Click here to submit your application now. Interested and suitably qualified candidates are invited to submit their applications electronically. Applicants Must Submit the Following: - A detailed and updated Curriculum Vitae (CV) outlining relevant professional experience and achievements
- A formal application letter clearly stating the position applied for and summarizing suitability for the role
- Certified copies of academic and professional qualifications
- At least two (2) professional referees, including current or most recent employer, with valid contact details
- A copy of a valid National ID or Passport (for identification purposes)
Submission All applications should be sent Subject Line Format: Position Applied For – Full Name (Example: Events & Public Relations Manager – Okurut Samuel) Application Deadline All applications must be submitted no later than Tuesday, 4th February 2026. Applications received after this date will not be considered.
|