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Front Office Attendant job at RCS Consult
Posted by: great-volunteer
Posted date: 2025-Sep-13
Location: Masaka, Uganda
Front Office Attendant 2025-09-13T11:40:36+00:00 RCS Consult https://cdn.ugashare.com/jsjobsdata/data/employer/comp_3049/logo/Ros%20Consult.jpg https://rcsconsult.net/ FULL_TIME Masaka Masaka 00256 Uganda Consulting Admin & Office 2025-10-12T17:00:00+00:00 Uganda 8 Are you passionate about hospitality and customer service? Do you have a friendly personality and enjoy creating a welcoming environment for guests? We’re looking for a Front Office Attendant to join our dynamic team at our reputable hotel in Masaka! Key Responsibilities - Greet guests warmly and ensure a smooth check-in/check-out process
- Handle room reservations via phone, email, and in-person
- Provide accurate information about hotel services and local attractions
- Maintain a clean and organized front desk area
- Handle guest complaints and queries professionally
- Liaise with housekeeping and other departments to ensure guest satisfaction
- Maintain accurate records of bookings and payments
Requirements - Proven experience in front desk or customer service roles (hospitality industry preferred)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Computer literate (familiar with hotel booking systems is a plus)
- A positive attitude and professional appearance
- Diploma or certificate in Hospitality Management or a related field is an added advantage
- Fluency in English; knowledge of local languages is a bonus
Key Responsibilities Greet guests warmly and ensure a smooth check-in/check-out process Handle room reservations via phone, email, and in-person Provide accurate information about hotel services and local attractions Maintain a clean and organized front desk area Handle guest complaints and queries professionally Liaise with housekeeping and other departments to ensure guest satisfaction Maintain accurate records of bookings and payments Requirements Proven experience in front desk or customer service roles (hospitality industry preferred) Excellent communication and interpersonal skills Strong organizational and multitasking abilities Computer literate (familiar with hotel booking systems is a plus) A positive attitude and professional appearance Diploma or certificate in Hospitality Management or a related field is an added advantage Fluency in English; knowledge of local languages is a bonus JOB-68c558342a464 Vacancy title:
Front Office Attendant Jobs at:
RCS Consult Deadline of this Job:
Sunday, October 12 2025 Duty Station:
Masaka | Uganda Summary
Date Posted: Saturday, September 13 2025, Base Salary: Not Disclosed JOB DETAILS: Are you passionate about hospitality and customer service? Do you have a friendly personality and enjoy creating a welcoming environment for guests? We’re looking for a Front Office Attendant to join our dynamic team at our reputable hotel in Masaka! Key Responsibilities - Greet guests warmly and ensure a smooth check-in/check-out process
- Handle room reservations via phone, email, and in-person
- Provide accurate information about hotel services and local attractions
- Maintain a clean and organized front desk area
- Handle guest complaints and queries professionally
- Liaise with housekeeping and other departments to ensure guest satisfaction
- Maintain accurate records of bookings and payments
Requirements - Proven experience in front desk or customer service roles (hospitality industry preferred)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Computer literate (familiar with hotel booking systems is a plus)
- A positive attitude and professional appearance
- Diploma or certificate in Hospitality Management or a related field is an added advantage
- Fluency in English; knowledge of local languages is a bonus
Work Hours: 8 Experience in Months: 24 Level of Education: associate degree Job application procedure
Interested in applying for this job? rcsconsult.net&form%5Bvalid-to%5D=Sunday,%20October%2012%202025">Click here to submit your application now.
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