Forex Bureau Tellers job at Guild Frank Forex Bureau Ltd
Posted by: great-volunteer
Posted date: 2025-Nov-27
Location: Kampala, Uganda
Forex Bureau Tellers 2025-11-26T17:10:30+00:00 Guild Frank Forex Bureau Ltd https://cdn.ugashare.com/jsjobsdata/data/employer/comp_12280/logo/Guild%20Frank%20Forex%20Bureau%20Ltd.jpg https://guildfrankforex.com/ FULL_TIME Kampala Kampala 00256 Uganda Finance Accounting & Finance, Customer Service, Business Operations 2025-12-15T17:00:00+00:00 Uganda 8 Job Summary: The Teller is responsible for providing exceptional customer service while accurately processing various financial transactions. This role involves handling cash, deposits, withdrawals mobile money, money transfers remittance services, and other banking services, ensuring compliance with company policies, security and regulatory standards. Key Responsibilities: - Customer Service: Greet customers warmly, identify their needs, and provide accurate information and assistance. Address and resolve customer inquiries and concerns promptly.
- Transaction Processing: Cash count & confirm with clients with precision. Process deposits, withdrawals, and send and receives from remittance platforms. Verify the authenticity of transactions and ensure accurate receiverâs /senderâs details and KYC.
- Account Management: Assist customers with account-related services, including Deposits/Withdrawals, Forex exchange services and Remittance. Mobile Money services and transactions.
- Security and Compliance: Adhere to all security and regulatory procedures to safeguard customer accounts and financial data. Monitor for suspicious activity and report any discrepancies or potential fraud.
- Record Keeping: Maintain accurate records of transactions and balance cash drawers at the beginning and end of each shift. Prepare daily reports and ensure proper documentation.
- Sales and Referrals: Identify opportunities to cross-sell and refer customers to other bank services and products. Promote bureauâs promotions and special offers.
- Team Collaboration: Work closely with other team members and departments to ensure smooth branch operations. Participate in training and development programs as required.
Qualifications: - Education: Bachelorâs degree in business related course
- Experience: prior experience not mandatory
- Age: 25 years and below
Skills: - Strong numerical accuracy and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle cash and financial transactions with integrity.
- Proficiency in basic computer applications and banking software.
Attributes: - Professional appearance and demeanor.
- Strong problem-solving skills and the ability to work under pressure.
- Commitment to providing exceptional customer service.
Work Environment: - Typically works in a branch office setting.
- May require standing for extended periods of handling cash and transactions.
- Regular working hours.
- Customer Service: Greet customers warmly, identify their needs, and provide accurate information and assistance. Address and resolve customer inquiries and concerns promptly.
- Transaction Processing: Cash count & confirm with clients with precision. Process deposits, withdrawals, and send and receives from remittance platforms. Verify the authenticity of transactions and ensure accurate receiverâs /senderâs details and KYC.
- Account Management: Assist customers with account-related services, including Deposits/Withdrawals, Forex exchange services and Remittance. Mobile Money services and transactions.
- Security and Compliance: Adhere to all security and regulatory procedures to safeguard customer accounts and financial data. Monitor for suspicious activity and report any discrepancies or potential fraud.
- Record Keeping: Maintain accurate records of transactions and balance cash drawers at the beginning and end of each shift. Prepare daily reports and ensure proper documentation.
- Sales and Referrals: Identify opportunities to cross-sell and refer customers to other bank services and products. Promote bureauâs promotions and special offers.
- Team Collaboration: Work closely with other team members and departments to ensure smooth branch operations. Participate in training and development programs as required.
- Strong numerical accuracy and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle cash and financial transactions with integrity.
- Proficiency in basic computer applications and banking software.
- Education: Bachelorâs degree in business related course
- Experience: prior experience not mandatory
- Age: 25 years and below
JOB-6927348639995 Vacancy title: Forex Bureau Tellers Jobs at: Guild Frank Forex Bureau Ltd Deadline of this Job: Monday, December 15 2025 Duty Station: Kampala | Kampala | Uganda Summary Date Posted: Wednesday, November 26 2025, Base Salary: Not Disclosed JOB DETAILS: Job Summary: The Teller is responsible for providing exceptional customer service while accurately processing various financial transactions. This role involves handling cash, deposits, withdrawals mobile money, money transfers remittance services, and other banking services, ensuring compliance with company policies, security and regulatory standards. Key Responsibilities: - Customer Service: Greet customers warmly, identify their needs, and provide accurate information and assistance. Address and resolve customer inquiries and concerns promptly.
- Transaction Processing: Cash count & confirm with clients with precision. Process deposits, withdrawals, and send and receives from remittance platforms. Verify the authenticity of transactions and ensure accurate receiverâs /senderâs details and KYC.
- Account Management: Assist customers with account-related services, including Deposits/Withdrawals, Forex exchange services and Remittance. Mobile Money services and transactions.
- Security and Compliance: Adhere to all security and regulatory procedures to safeguard customer accounts and financial data. Monitor for suspicious activity and report any discrepancies or potential fraud.
- Record Keeping: Maintain accurate records of transactions and balance cash drawers at the beginning and end of each shift. Prepare daily reports and ensure proper documentation.
- Sales and Referrals: Identify opportunities to cross-sell and refer customers to other bank services and products. Promote bureauâs promotions and special offers.
- Team Collaboration: Work closely with other team members and departments to ensure smooth branch operations. Participate in training and development programs as required.
Qualifications: - Education: Bachelorâs degree in business related course
- Experience: prior experience not mandatory
- Age: 25 years and below
Skills: - Strong numerical accuracy and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle cash and financial transactions with integrity.
- Proficiency in basic computer applications and banking software.
Attributes: - Professional appearance and demeanor.
- Strong problem-solving skills and the ability to work under pressure.
- Commitment to providing exceptional customer service.
Work Environment: - Typically works in a branch office setting.
- May require standing for extended periods of handling cash and transactions.
- Regular working hours.
Work Hours: 8 Experience in Months: 12 Level of Education: bachelor degree Job application procedure Only Applicants with BUSINESS RELATED University Credentials will be considered Attach/ upload your CV with all academic documents- O, A levels and University documents APPLICATION DEADLINE 15th - Dec â 2025 at 11:00 PM KINDLY UPLOAD CV WITH ATTACHEMENT OF ALL ACADEMIC DOCUMENTS. Click Here to Apply Now
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