Engineer - Billing job at MTN-Uganda
Posted by: great-volunteer
Posted date: 2026-Feb-05
Location: Central Uganda, Kampala
Engineer - Billing 2026-02-04T20:57:00+00:00 MTN-Uganda https://cdn.ugashare.com/jsjobsdata/data/employer/comp_4434/logo/MTN%20Mobile%20Money%20Uganda%20Limited.jpg https://www.ugashare.com/jobs/ FULL_TIME Central Uganda Kampala 00256 Uganda Telecommunications Computer & IT, Science & Engineering 2026-02-11T17:00:00+00:00 8 Job Description Main Purpose: Ensuring continuous operation and maintenance of IT Enterprise Applications to provide uninterrupted, high-quality service. Support Roaming and Interconnect Operations and Corporate/postpaid-related Operations. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position. Job Title: Engineer - Billing Reports to: Manager â IT Enterprise Applications No. of Vacancies: 1 Main Job Functions: - Ensuring continuous operation and maintenance of IT Enterprise Applications to provide uninterrupted, high-quality service.
- Roaming and Interconnect Operations
- Corporate/postpaid-related Operations.
- To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
- Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
- Development of technical documents including Standard operating procedures, troubleshooting guides
- Derivation of trends in performance from statistics as well as from customer complaints to provide long term solutions to problems identified.
- Serve MTN UGâs customers and provide solutions to customer problems to improve the customer experience
- Matrix management across Information
- Working with multiple vendors and business units
- Execute any assignments that may be assigned from time to time at managementâs discretion
Education Bachelorâs Degree in Computer Science, Information Technology, Software Engineering, or related field Work Experience - 2 yearsâ experience in a busy IT environment
- 2 yearsâ experience specific to software development and maintenance of applications
- 2 yearsâ experience specific to UNIX shell scripting, Database programming
Skills / physical competencies: - Database Management Skills â Oracle, SQL server, MySQL, PostgreSQL, Hadoop
- Shell scripting/Programming
- Unix/ Linux System administration
- Basic IP networking knowledge
- Information Management
- Analytical thinking
- Reporting
- Project planning and control
- Supporting Enterprise Applications.
- System Analysis, Design, and Integration
- UNIX shell scripting
- Ensuring continuous operation and maintenance of IT Enterprise Applications to provide uninterrupted, high-quality service.
- Roaming and Interconnect Operations
- Corporate/postpaid-related Operations.
- To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
- Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
- Development of technical documents including Standard operating procedures, troubleshooting guides
- Derivation of trends in performance from statistics as well as from customer complaints to provide long term solutions to problems identified.
- Serve MTN UGâs customers and provide solutions to customer problems to improve the customer experience
- Matrix management across Information
- Working with multiple vendors and business units
- Execute any assignments that may be assigned from time to time at managementâs discretion
- Database Management Skills â Oracle, SQL server, MySQL, PostgreSQL, Hadoop
- Shell scripting/Programming
- Unix/ Linux System administration
- Basic IP networking knowledge
- Information Management
- Analytical thinking
- Reporting
- Project planning and control
- Supporting Enterprise Applications.
- System Analysis, Design, and Integration
- UNIX shell scripting
- Bachelorâs Degree in Computer Science, Information Technology, Software Engineering, or related field
JOB-6983b29cd01d3 Vacancy title: Engineer - Billing Jobs at: MTN-Uganda Deadline of this Job: Wednesday, February 11 2026 Duty Station: Central Uganda | Kampala Summary Date Posted: Wednesday, February 4 2026, Base Salary: Not Disclosed JOB DETAILS:
Job Description Main Purpose: Ensuring continuous operation and maintenance of IT Enterprise Applications to provide uninterrupted, high-quality service. Support Roaming and Interconnect Operations and Corporate/postpaid-related Operations. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position. Job Title: Engineer - Billing Reports to: Manager â IT Enterprise Applications No. of Vacancies: 1 Main Job Functions: - Ensuring continuous operation and maintenance of IT Enterprise Applications to provide uninterrupted, high-quality service.
- Roaming and Interconnect Operations
- Corporate/postpaid-related Operations.
- To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
- Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
- Development of technical documents including Standard operating procedures, troubleshooting guides
- Derivation of trends in performance from statistics as well as from customer complaints to provide long term solutions to problems identified.
- Serve MTN UGâs customers and provide solutions to customer problems to improve the customer experience
- Matrix management across Information
- Working with multiple vendors and business units
- Execute any assignments that may be assigned from time to time at managementâs discretion
Education Bachelorâs Degree in Computer Science, Information Technology, Software Engineering, or related field Work Experience - 2 yearsâ experience in a busy IT environment
- 2 yearsâ experience specific to software development and maintenance of applications
- 2 yearsâ experience specific to UNIX shell scripting, Database programming
Skills / physical competencies: - Database Management Skills â Oracle, SQL server, MySQL, PostgreSQL, Hadoop
- Shell scripting/Programming
- Unix/ Linux System administration
- Basic IP networking knowledge
- Information Management
- Analytical thinking
- Reporting
- Project planning and control
- Supporting Enterprise Applications.
- System Analysis, Design, and Integration
- UNIX shell scripting
Work Hours: 8 Experience in Months: 24 Level of Education: bachelor degree Job application procedure
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