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Engagement & Sales Supervisor Jobs In Uganda
Posted by: ugashare-Volunteer
Posted date: 2025-Feb-24
Location: Rest of Uganda
Job Summary Job Summary: We are looking for a motivated and detail-oriented Engagement & Sales Supervisor to oversee and manage the daily operations of field agents and sales team. The Sales Supervisor will be responsible for leading a team of sales representatives/agents, setting sales targets, monitoring performance, and ensuring the successful execution of sales strategies. The ideal candidate will have a strong leadership presence and a passion for driving sales growth and team success. - Minimum Qualification : Bachelors
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements Key Responsibilities:
1. Team Leadership & Management:
- Supervise and motivate a team of Akeyo agents to achieve individual and team targets.
- Provide regular coaching and performance feedback to team members.
- Conduct training sessions to enhance the skills of the sales team and ensure they are equipped with product knowledge and effective sales techniques.
- Monitor sales activities, ensuring compliance with company policies and sales processes.
2. Sales Performance Monitoring: - Set daily, weekly, and monthly sales targets for the sales team and track progress.
- Analyze sales performance data and provide actionable insights to improve team effectiveness.
- Evaluate and report on individual and team performance, adjusting sales strategies as needed.
3. Customer Relationship Management: - Build and maintain strong relationships with key customers and clients.
- Ensure high levels of customer satisfaction by resolving issues and handling inquiries promptly including equipment failures etc.
- Encourage the sales team to maintain regular communication with customers to drive repeat business and referrals.
4. Sales Strategy Execution: - Work with the sales manager to implement sales strategies and campaigns in line with company objectives.
- Oversee promotional activities and ensure they align with the sales targets and goals.
- Identify new business opportunities within the assigned area and help the team target new customers.
5. Reporting & Documentation: - Prepare sales reports and present them to management, detailing sales figures, team performance, market trends, and customer feedback.
- Maintain accurate records of sales activities, customer interactions, and sales leads in CRM systems.
- Monitor inventory levels and ensure the sales team has adequate stock to meet customer demand.
6. Market Analysis: - Gather and report on market trends, competitor activities, and customer preferences to inform future sales strategies.
- Stay up to date on industry developments and incorporate relevant changes into sales tactics.
Qualifications & Skills: - High school diploma or equivalent (Bachelor’s degree in Business, Marketing, or related field preferred).
- 3+ years of sales experience, with at least 1 year in a supervisory or leadership role.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership, motivational, and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Fluency in Luganda and English
- Ability to work in a fast-paced, target-driven environment.
- Proficient in using sales software, data collection and CRM tools (e.g., Kobo Collect, Salesforce, HubSpot).
- Strong organizational and time-management skills.
- Ability to understand, sell to, and work with small-holder farmers.
Additional Attributes: - Ability to manage a team effectively and resolve conflicts when necessary.
- Strong analytical and decision-making abilities.
- Customer-focused with a proactive approach to identifying and addressing client needs.
Working Conditions: - 90% travel within the sales territory.
- Flexible working hours to accommodate team and client needs.
- Salary range is Ugx 300,000 – 400,000/=.
How to Apply:
CLICK HERE TO APPLY Women are particularly encouraged to apply. More information about Akeyo can be found at www.akeyoafrica.com.
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