Job Title:Â Digital Transformation Supervisor
Organisation:Â Uganda Red Cross Society (URCS)
Duty Station:Â Â Kampala, Uganda
Reports to: IT Services & Digital Transformation Manager
Â
About the Company:
Uganda Red Cross Society (URCS) is the leading National Humanitarian Organization in Uganda and a member of the International Red Cross and Red Crescent Movement.
Job Summary: Â Â The Digital Transformation Supervisor will enable URCS journey toward digital excellence and innovation by leveraging a deep understanding of IT infrastructure, software systems, and emerging technologies to architect and implement transformative digital strategies. He/ She will play a pivotal role in driving efficiency, scalability, and agility across URCS operations through the adoption of cutting-edge digital solutions.
Key Duties and Responsibilities:
- Engage cross-functional teams in the planning, execution, and delivery of digital transformation initiatives, ensuring alignment with project timelines, budgets, and quality standards.
- Supervise programmers and software engineers during the implementation and deployment URCS applications and digital solutions.
- Champion a culture of continuous improvement and innovation by fostering digital literacy and managing organizational change associated with technology adoption.
- Collaborate with URCS digital solutions implementing partners/funders/sponsors to ensure quality and standard applications are deployed and documented.
- Implement KPIs to measure the success and impact of digital transformation efforts, providing regular updates and insights to stakeholders.
- Carry out operations and maintenance for all digital products deployed across the National Society, including training and incident management for users.
- Monitor, track, and report on the progress of the milestones and flagship projects of the Digital Transformation Strategy.
- Evaluate and manage relationships with technology vendors and service providers to ensure alignment with organizational goals and standards during the implementation of IT products and services.
- Proactively identify risks and issues related to digital initiatives, develop mitigation strategies, and monitor implementation to ensure seamless integration and minimal disruption.
- Participate in the assessment of current IT systems and processes, identify gaps, and recommend innovative technologies and platforms to enhance operational efficiency and user experience.
- Develop and implement backup and disaster recovery plans to minimize downtime and data loss for URCS applications.
- Develop and implement a business continuity framework for both cloud and on-premise systems.
- Ensure the availability, performance, and security of systems through proactive monitoring and maintenance.
- Stay informed about emerging technologies and industry trends, assessing their potential impact on the organization.
- Conduct training sessions to educate staff on the effective use of implemented digital solutions.
- Ensure that the digital transformation initiatives comply with the data protection regulations and best practices.
- Prepare regular reports on digital transformation activities, performance metrics, and project status updates for management.
Qualifications, Skills and Experience:
Education qualifications
- Minimum of a Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems, or a related field from an approved, recognized and reputable university.
- A post graduate qualification in a related field from an approved, recognized and reputable university is an added advantage.
- A certificate in IT Services Management (ITSM), ITIL-V4 is a requirement.
- Certifications in IT related fields such as networking, security, database management, Cloud computing etc are an added advantage
Working experience
- Minimum of Five (5) years’ professional experience in IT, with a focus on digital transformation initiatives, process improvement, or implementation of new technologies; two (2) of the years with supervisory responsibilities.
- Demonstrable technical  knowledge  of  IT  systems,  networks, infrastructure,  and  emerging  technologies  relevant to digital transformation (e.g., cloud computing, data analytics, AI and IoTs).
- Demonstrable experience with IT security best practices and compliance requirements.
- Demonstrable experience in the change management process.
- Demonstrable experience in business process optimization techniques.
Core competencies
- Negotiation and conflict management
- Innovation and creatively
- Stakeholder management
- Commitment to continuous learning
- Communication
- Technology awareness
- Policy research and development
- Change capability and adaptability
- Manage resources
- Empowering and building trust.
Knowledge, Skills, and Abilities
- Ability to tackle complex technical problems that require critical thinking and troubleshooting skills, identify the root cause of a problem and come up with effective solutions.
- Demonstrable ability to Communicate Technical Information to non- technical people, such as end users or team members from other departments, explain technical concepts in a clear and concise manner, and be able to listen to and understand the needs and concerns of others.
- Ability to work as part of a team, interact with users or clients, work well with others, resolve conflicts, and handle difficult situations.
- Ability to maintain and supporting multiple systems, prioritize tasks and manage their time effectively to meet deadlines and deliver results.
- Ability to adapt to new technologies and approaches as needed, learning new skills or technologies on the job.
- Have a high level of attention to detail to ensure that systems are configured and maintained properly and that any problems are identified and resolved promptly.
How to Apply:
Please send your filled application form Download Here and attach your academic transcripts and certificates. The filled application forms, academic transcripts and certificates should be e-mailed to; vacancies
redcrossug.org or hand delivered, and or by post to:
The Secretary General,
Uganda Red Cross Society,
Plot 551/555 Rubaga Road,
P.O. Box 494, Kampala, Uganda.
Email: vacanciesredcrossug.org
Due to large volumes of applications; only shortlisted candidates shall be contacted. Canvassing shall lead to automatic disqualification.
Deadline: 14th October 2024 at 5: 00pm
For more of the latest jobs, please visit https://www.ugashare.com or find us on our facebook page https://www.facebook.com/Ugashare
Related Jobs
Job Title:Â Finance Officer (Short-term NGO Jobs) Organisation:Â Jhpiego Duty Station:Â Â Kampala,…
Job Title: Â Supervisor Cyber Security Assurance Organization:Â Centenary Bank Duty Station:Â Kampala,…
Job Title: Â Resident Social Worker (Fresher Jobs)Â Organisation: Watoto Church…
Job Title: Â Volunteers (Several Fresher Jobs) Organisation: Frauen Initiative Uganda…
Job Title:Â Â Clinical Officer (Fresher Diploma Jobs)Â Organisation:Â Medical Teams International…
Job Title:Â Â Pharmacy Assistant (Fresher Jobs) Organisation:Â Medical Teams International (MTI)…