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Debt Collection Call Center Agents job at Ideon
Posted by: great-volunteer
Posted date: 2025-Sep-03
Location: Uganda, Kampala
Debt Collection Call Center Agents 2025-09-03T06:28:09+00:00 Ideon https://cdn.ugashare.com/jsjobsdata/data/employer/comp_6216/logo/eeeeeeeeeee.png https://www.ikojobs.co.ke/ FULL_TIME Uganda Kampala 00256 Uganda Professional Services Customer Service 2025-09-16T17:00:00+00:00 Uganda 8 Are you persuasive, resilient, and skilled at communication?
Join our team at IDEON as a Debt Collection Agent and play a key role in supporting our clients’ recovery operations.
Key Responsibilities: - Make outbound calls to clients with overdue accounts.
Negotiate repayment plans and follow up consistently.
Maintain professionalism and empathy while ensuring compliance.
Keep accurate records of calls, agreements, and customer commitments.
Requirements: - Excellent communication and negotiation skills.
Fluency in English and at least one local language such as Luganda, Runyankole, Luo, Lugisu, Lusoga, or Rukiga.
Persistence and ability to work under targets.
Previous experience in collections, call centers, or sales is an added advantage. JOB-68b7dff9335a5 Vacancy title:
Debt Collection Call Center Agents Jobs at:
Ideon Deadline of this Job:
Tuesday, September 16 2025 Duty Station:
Uganda | Kampala | Uganda Summary
Date Posted: Wednesday, September 3 2025, Base Salary: Not Disclosed JOB DETAILS:
Are you persuasive, resilient, and skilled at communication?
Join our team at IDEON as a Debt Collection Agent and play a key role in supporting our clients’ recovery operations.
Key Responsibilities: - Make outbound calls to clients with overdue accounts.
Negotiate repayment plans and follow up consistently.
Maintain professionalism and empathy while ensuring compliance.
Keep accurate records of calls, agreements, and customer commitments.
Requirements: - Excellent communication and negotiation skills.
Fluency in English and at least one local language such as Luganda, Runyankole, Luo, Lugisu, Lusoga, or Rukiga.
Persistence and ability to work under targets.
Previous experience in collections, call centers, or sales is an added advantage. Work Hours: 8 Experience in Months: 12 Level of Education: bachelor degree Job application procedure
Interested in applying for this job? ideon.co.ug&form%5Bvalid-to%5D=Tuesday,%20September%2016%202025">Click here to submit your application now.
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