Database Administrator job at Uganda Electricity Distribution Company Limited (UEDCL)

Reports To

Senior Database Administrator

Mission & Objectives

To administer, secure and optimise UEDCL’s enterprise databases, ensuring reliable, recoverable and high-performing data services that support critical business operations, regulatory obligations and service continuity.

Key Responsibilities

• Install, configure, administer, maintain and upgrade approved enterprise database platforms in accordance with documented standards, licensing requirements and change controls.
• Monitor database availability, health, scheduled jobs, query performance, storage usage, replication and capacity; investigate abnormalities and implement approved corrective action.
• Configure, monitor and verify database backups and recovery mechanisms, including point-in-time recovery where supported; participate in restoration and disaster recovery tests against agreed recovery objectives.
• Support database high-availability, replication and failover arrangements, working with infrastructure and application teams to minimise service interruption.
• Implement authorised database patches, upgrades, configuration hardening and vulnerability remediation, with impact assessment, testing, rollback plans and auditable records.
• Administer database accounts, roles and permissions under least-privilege and segregation-of-duties principles; monitor privileged access, activity logs and service accounts in collaboration with ICT Security.
• Protect data confidentiality, integrity and availability through approved encryption, retention, access, audit and secure non-production data handling controls, in line with applicable laws and UEDCL policies.
• Provide database operational support to mission-critical enterprise applications, including customer transaction and vending, billing, ERP and integration services, in liaison with application owners and vendors.
• Support development, test and production database environments, including approved schema changes, database migrations, deployments and controlled refreshes, without bypassing production change approval.
• Diagnose and resolve database incidents and recurring faults, perform root-cause analysis, document remedial actions and contribute to agreed out-of-hours major-incident support arrangements.
• Undertake capacity planning and performance optimisation, including indexing, query analysis, data growth assessment and resource forecasting, and recommend improvements for review.
• Maintain accurate database inventories, configuration baselines, runbooks, backup schedules, recovery procedures, dependency maps and technical documentation to support continuity and audit readiness.
• Collaborate with the Senior Database Administrator, SAP BASIS, infrastructure, cybersecurity, application, integration and project teams on database changes, migrations and service improvements.
• Prepare periodic database health, backup, availability, capacity, incident and security-control reports, escalating material risks and exceptions promptly.

Eligibility & Requirements

Education

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering or a closely related discipline.

Experience

Minimum of 2 years’ relevant hands-on experience administering production enterprise databases, preferably in a high-availability or mission-critical environment.

• Practical administration of at least one major relational database platform, such as Oracle, Microsoft SQL Server, PostgreSQL or MySQL; exposure to SAP HANA is an added advantage.
• Proficiency in SQL, database troubleshooting, indexing, query optimisation, performance diagnostics and basic automation or scripting.
• Working experience with database backup and restoration, replication, high availability, disaster recovery and validation of recovery procedures.
• Understanding of database security, role-based access control, privileged access, encryption, audit logging, patch management, data integrity and production change control.
• Knowledge of Linux/Unix and Windows Server, together with relevant storage, networking, virtualisation and infrastructure dependencies.
• Experience supporting separate development, test and production environments, incident/problem management, monitoring and technical documentation.
• Familiarity with SAP S/4HANA or SAP HANA database environments, and with the division of responsibilities between database administration and SAP BASIS, is desirable.
• Relevant certification, such as Oracle Certified Professional, Microsoft Azure Database Administrator Associate, an SAP HANA database certification or a comparable credential, is an added advantage.
• Good analytical, communication and teamwork skills; ability to work with business system owners, vendors and technical teams while maintaining confidentiality and professional integrity.

Required Competencies

• Database administration and SQL troubleshooting across at least one enterprise database platform.
• Database performance analysis, optimisation, capacity planning and proactive monitoring.
• Backup verification, restoration testing, high availability and disaster recovery discipline.
• Cybersecurity awareness, data protection, access governance and audit quality record keeping.
• Controlled change execution, incident response, root-cause analysis and service ownership.
• Clear documentation, communication, prioritisation and collaboration across technical and business teams.
• Integrity, attention to detail, sound judgement and responsiveness in a mission-critical environment.

• Install, configure, administer, maintain and upgrade approved enterprise database platforms in accordance with documented standards, licensing requirements and change controls.
• Monitor database availability, health, scheduled jobs, query performance, storage usage, replication and capacity; investigate abnormalities and implement approved corrective action.
• Configure, monitor and verify database backups and recovery mechanisms, including point-in-time recovery where supported; participate in restoration and disaster recovery tests against agreed recovery objectives.
• Support database high-availability, replication and failover arrangements, working with infrastructure and application teams to minimise service interruption.
• Implement authorised database patches, upgrades, configuration hardening and vulnerability remediation, with impact assessment, testing, rollback plans and auditable records.
• Administer database accounts, roles and permissions under least-privilege and segregation-of-duties principles; monitor privileged access, activity logs and service accounts in collaboration with ICT Security.
• Protect data confidentiality, integrity and availability through approved encryption, retention, access, audit and secure non-production data handling controls, in line with applicable laws and UEDCL policies.
• Provide database operational support to mission-critical enterprise applications, including customer transaction and vending, billing, ERP and integration services, in liaison with application owners and vendors.
• Support development, test and production database environments, including approved schema changes, database migrations, deployments and controlled refreshes, without bypassing production change approval.
• Diagnose and resolve database incidents and recurring faults, perform root-cause analysis, document remedial actions and contribute to agreed out-of-hours major-incident support arrangements.
• Undertake capacity planning and performance optimisation, including indexing, query analysis, data growth assessment and resource forecasting, and recommend improvements for review.
• Maintain accurate database inventories, configuration baselines, runbooks, backup schedules, recovery procedures, dependency maps and technical documentation to support continuity and audit readiness.
• Collaborate with the Senior Database Administrator, SAP BASIS, infrastructure, cybersecurity, application, integration and project teams on database changes, migrations and service improvements.
• Prepare periodic database health, backup, availability, capacity, incident and security-control reports, escalating material risks and exceptions promptly.

• Database administration and SQL troubleshooting across at least one enterprise database platform.
• Proficiency in SQL, database troubleshooting, indexing, query optimisation, performance diagnostics and basic automation or scripting.
• Database performance analysis, optimisation, capacity planning and proactive monitoring.
• Backup verification, restoration testing, high availability and disaster recovery discipline.
• Cybersecurity awareness, data protection, access governance and audit quality record keeping.
• Controlled change execution, incident response, root-cause analysis and service ownership.
• Knowledge of Linux/Unix and Windows Server, together with relevant storage, networking, virtualisation and infrastructure dependencies.
• Clear documentation, communication, prioritisation and collaboration across technical and business teams.
• Good analytical, communication and teamwork skills; ability to work with business system owners, vendors and technical teams while maintaining confidentiality and professional integrity.
• Integrity, attention to detail, sound judgement and responsiveness in a mission-critical environment.

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering or a closely related discipline.
• Practical administration of at least one major relational database platform, such as Oracle, Microsoft SQL Server, PostgreSQL or MySQL; exposure to SAP HANA is an added advantage.
• Relevant certification, such as Oracle Certified Professional, Microsoft Azure Database Administrator Associate, an SAP HANA database certification or a comparable credential, is an added advantage.