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Customer Relationship Officers (Graduate Trainees) job at BRAC Uganda Bank Ltd
Posted by: ugashare-Volunteer
Posted date: 2024-Nov-08
Location: Uganda
Vacancy title:
Customer Relationship Officers (Graduate Trainees) [ Type: FULL TIME , Industry: Finance , Category: Customer Service ]
Jobs at: BRAC Uganda Bank Ltd
Deadline of this Job:
Friday, November 15 2024 Duty Station:
Within Uganda , Uganda, East Africa
Summary
Date Posted: Thursday, November 07 2024, Base Salary: Not Disclosed Similar Jobs in Uganda
Learn more about BRAC Uganda Bank Ltd
BRAC Uganda Bank Ltd jobs in Uganda
JOB DETAILS:
Purpose
• Conduct thorough household and business surveys to assess loan eligibility, onboard new clients, form groups, and evaluate guarantors by visiting their homes.
• Prepare loan proposals, ensure complete documentation for disbursement, facilitate deposit mobilization and client enrollment in digital services. Follow up on loan repayments to ensure clients meet their obligations.
• Maintain accurate records of loans, deposits, and digital enrollments. Prepare daily, weekly and monthly reports, ensure proper filing of all client-related documents, and adhere to BRAC Uganda Bank’s policies and procedures for smooth operations.
• Build and sustain strong relationships with clients, local leaders, and communities. Deliver excellent customer service, promote BRAC Uganda Bank’s model, and ensure timely reporting from both field and satellite office.
• Continuously learn and apply the BRAC values, along with a deep understanding of the bank’s various policies and procedures, to improve service delivery, client relations and regulatory compliance.
Job Responsibilities
• Conduct thorough household and business surveys to assess loan eligibility, onboard new clients, form groups, and evaluate guarantors by visiting their homes.
• Prepare loan proposals, ensure complete documentation for disbursement, facilitate deposit mobilization and client enrollment in digital services. Follow up on loan repayments to ensure clients meet their obligations.
• Maintain accurate records of loans, deposits, and digital enrollments. Prepare daily, weekly and monthly reports, ensure proper filing of all client-related documents, and adhere to BRAC Uganda Bank’s policies and procedures for smooth operations.
• Build and sustain strong relationships with clients, local leaders, and communities. Deliver excellent customer service, promote BRAC Uganda Bank’s model, and ensure timely reporting from both field and satellite office.
• Continuously learn and apply the BRAC values, along with a deep understanding of the bank’s various policies and procedures, to improve service delivery, client relations and regulatory compliance.
Qualifications & Skills
• Diploma in Business Administration, Finance, Microfinance or any other related field.
• Strictly fresh graduates from university or College.
• Positive attitude, good communication and Interpersonal skills, ability to write reports
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Associate Degree Job application procedure
Interested in applying for this job? brac.net&form[valid-to]=Friday, November 15 2024">Click here to submit your application now.
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