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Customer Care Officer Jobs In Uganda
Posted by: ugashare-Volunteer
Posted date: 2025-Feb-24
Location: Rest of Uganda
Job Summary The Customer Care Officer will provide frontline customer support, ensuring a smooth and positive client experience. - Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements Location: Fort Portal, Bunyangabu Reports To: Customer Service Manager
Job Summary:
The Customer Care Officer will provide frontline customer support, ensuring a smooth and positive client experience.
Key Responsibilities:
- Greet and assist walk-in customers with inquiries.
- Respond to emails, calls, and social media inquiries professionally.
- Educate customers on available financial products and services.
- Handle complaints and escalate issues when necessary.
- Maintain accurate customer service records.
Qualifications & Skills: - ● Diploma or Bachelor’s degree in Customer Service, Business, or related fields.
- ● 1+ year of experience in customer service within the banking or microfinance
- sector.
- ● Strong communication and problem-solving skills.
- ● Ability to handle multiple tasks efficiently.
How to Apply: CLICK HERE TO APPLY
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