Customer Accountant M/F job at Africa Global Logistics (AGL)

Mission Description

The Customer Accountant manages customer invoices, credit notes, and receivables. The role ensures compliance with EFRIS and URA and maintains accurate customer balances.

A. Customer Invoicing

• Issue all customer invoices in EFRIS, including VAT and non-VAT invoices.
• Manually invoice VIPAK invoices in EFRIS (system not integrated).
• Process ANT invoices received from the Kenya team.
• Validate key invoice details before issuance: Invoice number, Customer TIN, Currency
• Ensure all invoices are issued within the current month.

B. Credit notes processing

• Manage the end-to-end credit note process impacting customer accounts.
• Coordinate credit notes' approvals with relevant stakeholders (Operations and Finance), in line with the approval matrix.
• Review credit notes, justifications and supporting documents.
• Ensure cancellation and replacement invoices are properly attached.
• Raise credit notes in EFRIS and submit supporting documents to URA.
• Follow up with URA until approval and manage rejected credit notes.

C. Customer reconciliation and payment

• Perform weekly and monthly of ERP Sales journal and EFRIS Sales Journal.
• Allocate customer payments, including partial and advance payments, and record related foreign exchange gains and losses.

D. Monitoring and Reporting

• Monitor SPOT invoices not integrated into EFRIS.
• Prepare and share:
  • A. Weekly report of rejected credit notes with the Tax Manager.
  • B. Monthly credit note report with the Head of Credit Control

E. Document and compliance

• Maintain complete and accurate customer files.
• Ensure all credit notes are approved internally and validated in EFRIS and URA.
• Prepare documentation for audit and tax reviews.
• Ensure compliance with internal control frameworks, including Sapin II anti-corruption requirements:
  • A. Proper documentation and approval trails
  • B. Segregation of duties
  • C. Traceability of customer transactions and credit notes

Profile

• Bachelor's degree in accounting, Finance, or a related field.
• Professional accounting qualifications are an added advantage (CPA, ACCA or equivalent)
• Minimum 3 years' experience in customer accounting, receivables, or general accounting.
• Hands-on experience with customer invoicing and credit note processing.
• Exposure to tax and regulatory requirements, including EFRIS and URA.
• Experience with an ERP or accounting system.
• Experience with SAP is an added advantage.
• Strong analytical and problem-solving skills.
• High level of attention to detail.
• Proactive and solution-oriented mindset.
• Clear and professional communication skills.
• Ability to follow up with multiple stakeholders.
• Good negotiation and follow-up skills for customers and internal queries.
• Strong computer literacy (Excel and accounting systems).
• Ability to manage priorities and meet deadlines.
• Well-organized and results-driven.
• High level of integrity and confidentiality.
• Meticulous and accurate in execution.
• Reliable and accountable.
• Able to work under pressure and meet tight deadlines.

• Issue all customer invoices in EFRIS, including VAT and non-VAT invoices.
• Manually invoice VIPAK invoices in EFRIS (system not integrated).
• Process ANT invoices received from the Kenya team.
• Validate key invoice details before issuance: Invoice number, Customer TIN, Currency
• Ensure all invoices are issued within the current month.
• Manage the end-to-end credit note process impacting customer accounts.
• Coordinate credit notes' approvals with relevant stakeholders (Operations and Finance), in line with the approval matrix.
• Review credit notes, justifications and supporting documents.
• Ensure cancellation and replacement invoices are properly attached.
• Raise credit notes in EFRIS and submit supporting documents to URA.
• Follow up with URA until approval and manage rejected credit notes.
• Perform weekly and monthly of ERP Sales journal and EFRIS Sales Journal.
• Allocate customer payments, including partial and advance payments, and record related foreign exchange gains and losses.
• Monitor SPOT invoices not integrated into EFRIS.
• Prepare and share: A. Weekly report of rejected credit notes with the Tax Manager. B. Monthly credit note report with the Head of Credit Control
• Maintain complete and accurate customer files.
• Ensure all credit notes are approved internally and validated in EFRIS and URA.
• Prepare documentation for audit and tax reviews.
• Ensure compliance with internal control frameworks, including Sapin II anti-corruption requirements: A. Proper documentation and approval trails B. Segregation of duties C. Traceability of customer transactions and credit notes

• Strong analytical and problem-solving skills.
• High level of attention to detail.
• Proactive and solution-oriented mindset.
• Clear and professional communication skills.
• Ability to follow up with multiple stakeholders.
• Good negotiation and follow-up skills for customers and internal queries.
• Strong computer literacy (Excel and accounting systems).
• Ability to manage priorities and meet deadlines.
• Well-organized and results-driven.
• High level of integrity and confidentiality.
• Meticulous and accurate in execution.
• Reliable and accountable.
• Able to work under pressure and meet tight deadlines.

• Bachelor's degree in accounting, Finance, or a related field.
• Professional accounting qualifications are an added advantage (CPA, ACCA or equivalent)
• Minimum 3 years' experience in customer accounting, receivables, or general accounting.
• Hands-on experience with customer invoicing and credit note processing.
• Exposure to tax and regulatory requirements, including EFRIS and URA.
• Experience with an ERP or accounting system.
• Experience with SAP is an added advantage.