Our fintech company in Uganda is urgently recruiting for the position of debt collectors (5 positions).Â
Applications should be sent toÂ
Deadline : Open
POSITION: DEBT COLLECTION AGENT
Responsibilities
Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
Maintain debtor’s book to ensure that the debt status is accurate and latest.
Develop reports on aged debt accounts and days sales outstanding (DSO) reports.
Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
Offer exceptional services to customers in prompt and accurate manner..
Review collection queue to perform collection activities accordingly.
Adhere to customer policies and procedures.
Close a specific number of collection accounts each month to meet assigned target.
Contact debtors and implement repayment schedules and terms.
Maintain security and confidentiality of company and customer information.
Qualification.
Must have practical experience in collection of debts 1yr+ experience.
Must have good verbal and written communication skills.
Must have an assertive but have tactful approach.
Must be able to stay calm under pressure and work to meet deadlines.
Must have strong negotiation skills and the ability to explain financial matters firmly and clearly.