Courier Clerk job at Cerba Lancet Africa

Description

Cerba Lancet Uganda is hiring a Courier Clerk who is primarily responsible for sample picking and client engagement.

Key Duties and Responsibilities:

Sample handling

• Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct destinations timeously and in good condition to increase customer service levels.
• Scans specimens and results on the Courier Management Programme to ensure that all deliveries and collections can be tracked and traced.
• Completes and signs proof of delivery for specimens or reports collected or delivered to endure records are kept for tracking purposes if and when applicable.

Document management

• Properly deliver all documents and parcels to rightful owners.
• Maintaining confidentiality of all company documents
• Liaising with Laboratory quality officers and managers in ensuring all documents are updated.
• Implement all QMS procedures

Regulatory Affairs

• Ensure all regulatory requirements are adhered to.
• Assist the Laboratory Manager with compliance with various regulatory authorities where required.
• Up to date and Valid driving permit.

QC process

• Record trend analysis by capturing findings from internal audit and external audit reports for the purpose of identifying training needs, and for input into management review

Health & Safety

• Utilises protective wear (such as specimen bags, gloves, eye specs etc) to ensure own safety and adherence to the Health and safety regulations policy.
• Maintain daily safe keeping and fault reporting on Lancet’s assets (such as vehicles, petrol cards, uniforms etc) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
• Ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the correct handling patient samples.
• Ensure that incidents and working tools failures are reported to Transport supervisor, thereby ensuring compliance with relevant organisational policy and laboratory standard operating procedures.

Qualifications, Skills and Experience:

• UCE Certificate
• Valid CLASS (A) Driving Permit- Mandatory
• Certificate in Medical Laboratory Technology or Phlebotomy is added advantage
• 2-3 Years Relevant Working Experience with corporate companies is an added advantage.

Competencies Required to do the job

Technical Competencies:

• High level problem-solving skills.
• Ability to influence, motivate and engage at all levels of the business.
• Detail orientated.
• Inspires and drives excellence in all aspects of work.
• Maintain confidentiality and integrity.
• Highly organised and flexible.

Behavioural Competencies:

• The ability to work autonomously and hold themselves accountable.
• Ability to work under pressure and meet set deadlines.
• Conflict management and dispute resolution capabilities
• Interact and communicate in a respectful manner taking into consideration the diverse cultures.

• Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct destinations timeously and in good condition to increase customer service levels.
• Scans specimens and results on the Courier Management Programme to ensure that all deliveries and collections can be tracked and traced.
• Completes and signs proof of delivery for specimens or reports collected or delivered to endure records are kept for tracking purposes if and when applicable.
• Properly deliver all documents and parcels to rightful owners.
• Maintaining confidentiality of all company documents
• Liaising with Laboratory quality officers and managers in ensuring all documents are updated.
• Implement all QMS procedures
• Ensure all regulatory requirements are adhered to.
• Assist the Laboratory Manager with compliance with various regulatory authorities where required.
• Record trend analysis by capturing findings from internal audit and external audit reports for the purpose of identifying training needs, and for input into management review
• Utilises protective wear (such as specimen bags, gloves, eye specs etc) to ensure own safety and adherence to the Health and safety regulations policy.
• Maintain daily safe keeping and fault reporting on Lancet’s assets (such as vehicles, petrol cards, uniforms etc) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
• Ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the correct handling patient samples.
• Ensure that incidents and working tools failures are reported to Transport supervisor, thereby ensuring compliance with relevant organisational policy and laboratory standard operating procedures.

• High level problem-solving skills.
• Ability to influence, motivate and engage at all levels of the business.
• Detail orientated.
• Inspires and drives excellence in all aspects of work.
• Maintain confidentiality and integrity.
• Highly organised and flexible.
• The ability to work autonomously and hold themselves accountable.
• Ability to work under pressure and meet set deadlines.
• Conflict management and dispute resolution capabilities
• Interact and communicate in a respectful manner taking into consideration the diverse cultures.

• UCE Certificate
• Valid CLASS (A) Driving Permit- Mandatory
• Certificate in Medical Laboratory Technology or Phlebotomy is added advantage
• 2-3 Years Relevant Working Experience with corporate companies is an added advantage.