Counseling Ministry Coordinator job at Cure Children’s Hospital of Uganda

POSITION OVERVIEW:

To develop, implement, and coordinate a Christ-centered counseling program at the hospital. The role supports patients, caregivers, and co-workers in experiencing emotional, spiritual, and relational healing through biblically grounded and trauma-informed care.

Working under the Spiritual Ministry Director and in collaboration with the Network Ministry Coordinator, the Counseling Ministry Coordinator ensures that professional and pastoral counseling services are effectively integrated into the patient journey, Co-worker care, and family support systems.

The Counseling Ministry Coordinator is an integral member of the Spiritual Ministry Department, responsible for

KEY RESPONSIBILITIES

Primary Duties:

Counseling and Pastoral Care

Provide individual, family, and group counseling sessions for patients, caregivers, and co-worker based on biblical principles and trauma-informed care.

Assess spiritual, emotional, and psychosocial needs of patients and families and design appropriate counseling interventions.

Support caregivers in managing stress, grief, and crisis situations associated with hospitalization and treatment.

Offer spiritual and emotional support to co-workers as assigned by the Spiritual Ministry Director.

Maintain confidentiality and uphold ethical and professional counseling standards.

Program Development and Integration

Develop and oversee counseling protocols, tools, and resources tailored to the hospital context.

Collaborate with the hospital ministry team to integrate counseling into ward ministry, Hope House programs, and discipleship activities.

Partner with clinical and support co-workers to promote holistic healing addressing the emotional, spiritual, and psychosocial dimensions of care.

Support the hospital’s response to trauma or crisis events affecting patients, families, or Co-worker.

Capacity Building and Mentorship

Train and mentor ministry co-worker, volunteers, and interns in basic counseling, listening, and trauma-informed care skills.

Facilitate workshops and seminars on topics such as stress management, grief, emotional resilience, and family systems.

Provide technical input to the Spiritual Ministry Director on psychosocial and counseling matters affecting patients and families.

Administration and Reporting

Maintain accurate, confidential counseling records and documentation.

Submit timely monthly and quarterly reports to the Spiritual Ministry Director and Network Ministry Coordinator.

Collect feedback and monitor counseling outcomes for program improvement.

Participate in network-wide training, peer learning, and capacity-building initiatives.

Perform any other duties as assigned by the Spiritual Ministry Director.

Secondary Duties:

Uphold the highest standards of quality, confidentiality, and professionalism in counseling practice.

Support hospital quality improvement initiatives (e.g., Safecare, DOH, etc.) through accurate documentation and ethical service delivery.

Ensure a safe and welcoming counseling environment by adhering to infection prevention and control protocols.

Commit to sustainable and eco-friendly work practices that promote stewardship and responsible resource use.

Continuing Professional Development Activities

Identifies and pursues continuing professional development activities in line with their position and maintains professional records that provide evidence of activities completed.

Works with one’s supervisor to guide in mentorship and coaching for continual professional growth.

Occupational Health & Safety Function

Following & complying with H&S policies, processes & applying them to your own work activities, including using/wearing Personal Protective Equipment as required.

Participating in activities directed at preventing harm & promoting well-being in the workplace Identifying, reporting & self-managing hazards where appropriate.

Punctuality and Attendance

Report to work as scheduled.

Report to work on time as per schedule.

Participation in Meetings

Attend and participate in department meetings as scheduled

Attend and participate in general co-workers’ meetings as scheduled.

Other Duties:

Please note that this position description is not intended to cover every task required of the co-worker. Duties, responsibilities, and activities may change at any time, with or without notice, as directed by the Spiritual Ministry leadership.

EDUCATION / EXPERIENCE REQUIREMENTS:

Bachelor’s degree in Christian Counseling, Psychology, or a related field (required).

Theological or Christian ministry training (preferred).

Minimum of 3 years of experience in biblical counseling, trauma care, or psychosocial support (preferably involving children and families).

Experience working with children with disabilities or within hospital settings (preferred).

Certification or training in trauma-informed or pastoral counseling (desired).

This position is a full-time fixed-term, renewable and based in Mbale. The deadline for receipt of applications is Open until position is filled.

CURE Children’s Hospital of Uganda does not charge a fee at any stage of the recruitment process (application, shortlisting, interviews, reference verification, appointment, training or any other fees).

CURE Children’s Hospital of Uganda will not be responsible for such fraudulent correspondences or any loss of money or theft which may result from anyone engaging in any fraudulent recruitment activity.

All forms of lobbying will lead to automatic disqualification.

• Provide individual, family, and group counseling sessions for patients, caregivers, and co-worker based on biblical principles and trauma-informed care.
• Assess spiritual, emotional, and psychosocial needs of patients and families and design appropriate counseling interventions.
• Support caregivers in managing stress, grief, and crisis situations associated with hospitalization and treatment.
• Offer spiritual and emotional support to co-workers as assigned by the Spiritual Ministry Director.
• Maintain confidentiality and uphold ethical and professional counseling standards.
• Develop and oversee counseling protocols, tools, and resources tailored to the hospital context.
• Collaborate with the hospital ministry team to integrate counseling into ward ministry, Hope House programs, and discipleship activities.
• Partner with clinical and support co-workers to promote holistic healing addressing the emotional, spiritual, and psychosocial dimensions of care.
• Support the hospital’s response to trauma or crisis events affecting patients, families, or Co-worker.
• Train and mentor ministry co-worker, volunteers, and interns in basic counseling, listening, and trauma-informed care skills.
• Facilitate workshops and seminars on topics such as stress management, grief, emotional resilience, and family systems.
• Provide technical input to the Spiritual Ministry Director on psychosocial and counseling matters affecting patients and families.
• Maintain accurate, confidential counseling records and documentation.
• Submit timely monthly and quarterly reports to the Spiritual Ministry Director and Network Ministry Coordinator.
• Collect feedback and monitor counseling outcomes for program improvement.
• Participate in network-wide training, peer learning, and capacity-building initiatives.
• Perform any other duties as assigned by the Spiritual Ministry Director.
• Uphold the highest standards of quality, confidentiality, and professionalism in counseling practice.
• Support hospital quality improvement initiatives (e.g., Safecare, DOH, etc.) through accurate documentation and ethical service delivery.
• Ensure a safe and welcoming counseling environment by adhering to infection prevention and control protocols.
• Commit to sustainable and eco-friendly work practices that promote stewardship and responsible resource use.
• Identifies and pursues continuing professional development activities in line with their position and maintains professional records that provide evidence of activities completed.
• Works with one’s supervisor to guide in mentorship and coaching for continual professional growth.
• Following & complying with H&S policies, processes & applying them to your own work activities, including using/wearing Personal Protective Equipment as required.
• Participating in activities directed at preventing harm & promoting well-being in the workplace Identifying, reporting & self-managing hazards where appropriate.
• Report to work as scheduled.
• Report to work on time as per schedule.
• Attend and participate in department meetings as scheduled
• Attend and participate in general co-workers’ meetings as scheduled.

• Biblical counseling
• Trauma care
• Psychosocial support
• Counseling protocols development
• Mentorship
• Workshop facilitation
• Record keeping
• Reporting
• Ethical and professional counseling standards
• Confidentiality
• Trauma-informed care
• Listening skills
• Stress management
• Grief management
• Emotional resilience
• Family systems understanding
• Quality improvement initiatives support
• Infection prevention and control protocols adherence
• Sustainable and eco-friendly work practices
• Continuing professional development
• Mentorship and coaching
• Occupational Health & Safety compliance
• Hazard identification and reporting
• Punctuality
• Attendance
• Meeting participation

• Bachelor’s degree in Christian Counseling, Psychology, or a related field (required).
• Theological or Christian ministry training (preferred).
• Certification or training in trauma-informed or pastoral counseling (desired).