Coordinator - Digital Community job at MTN-Uganda
Posted by: great-volunteer
Posted date: 2026-Mar-24
Location: Uganda, Kampala
Coordinator - Digital Community 2026-03-23T20:01:33+00:00 MTN-Uganda https://cdn.ugashare.com/jsjobsdata/data/employer/comp_4434/logo/MTN%20Mobile%20Money%20Uganda%20Limited.jpg https://www.ugashare.com/jobs/ FULL_TIME Uganda Kampala 00256 Uganda Telecommunications Advertising & Marketing, Communications, Writing, Business Operations 2026-04-04T17:00:00+00:00 8 MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position; Responsibilities or duties, Main Job Functions: Content creation - Create, schedule, and publish engaging content and campaigns across multiple social media platforms and websites.
- Demonstrate strong copywriting skills and asset creation to develop messaging that aligns with MTNâs brand personality and prompts audiences to take action.
- Collaborate with MTN's creative agency and marketing stakeholders to build campaigns, content, and strategies for social media engagement.
- Execute a content plan to increase awareness about integrated campaigns, product awareness, product education, uptake, and usage.
- Ensure timely and comprehensive coverage of MTN events, live online sessions, and initiatives on social media platforms.
- Implement GTM (Go-To-Market) through social media.
- Execute A/B and multivariate growth tests to optimize social media strategies.
Community Management - Support the growth and nurturing of MTN's social media audiences, aiming to increase engagement rate and valuable actions.
- Be audience centric, focusing on platform and community moderation, as well as direct audience engagement.
Analytics and Reporting - Deliver regular analysis and reports on social media metrics, content performance, and campaign results.
Trend Monitoring and Research - Staying updated on the latest trends, tools, and best practices - research industry trends, monitor competitor activities, and identify new opportunities for the brand to leverage on social media platforms.
Qualifications or requirements (e.g., education, skills), Education: - A minimum of degree in digital marketing, Communication, PR or related field from an accredited University/Institution
Experience needed, Experience: - A minimum of 2 years total experience in marketing and/or communications.
- Experience in Telecommunication or Fintech is preferred.
- Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
Knowledge, Skills & Competencies - Experience managing social media platforms for telecommunications or Fintech brands, part of a content team or marketing agency.
- Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)
- Proficiency with at least four social media platforms including TikTok, Twitter, LinkedIn, Instagram YouTube, Facebook, and website content management.
- Understanding of SEO, SEM, email marketing, and other digital marketing channels.
- An analytical eye and a good sense for the type of content that performs best depending on platform and objective.
- Strong analytical skills with the ability to analyze data and make data-driven recommendations.
- Experience with content funnels and using video as a core social media marketing asset.
- Excellent verbal and written communication skills, strong content marketer.
- Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality.
- Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams.
- Videography and editing skills are an added advantage.
- Willingness to travel for internal events.
- Ability to work effectively in a fast-paced, dynamic environment.
Any other provided details (e.g., benefits, work environment, team info, or additional notes). Responsibility towards: Key internal stakeholders: - Marketing and other divisions within MTN
- MTN Mobile Money
- Regional office teams
Key external stakeholders: - Create, schedule, and publish engaging content and campaigns across multiple social media platforms and websites.
- Demonstrate strong copywriting skills and asset creation to develop messaging that aligns with MTNâs brand personality and prompts audiences to take action.
- Collaborate with MTN's creative agency and marketing stakeholders to build campaigns, content, and strategies for social media engagement.
- Execute a content plan to increase awareness about integrated campaigns, product awareness, product education, uptake, and usage.
- Ensure timely and comprehensive coverage of MTN events, live online sessions, and initiatives on social media platforms.
- Implement GTM (Go-To-Market) through social media.
- Execute A/B and multivariate growth tests to optimize social media strategies.
- Support the growth and nurturing of MTN's social media audiences, aiming to increase engagement rate and valuable actions.
- Be audience centric, focusing on platform and community moderation, as well as direct audience engagement.
- Deliver regular analysis and reports on social media metrics, content performance, and campaign results.
- Staying updated on the latest trends, tools, and best practices - research industry trends, monitor competitor activities, and identify new opportunities for the brand to leverage on social media platforms.
- Experience managing social media platforms for telecommunications or Fintech brands, part of a content team or marketing agency.
- Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)
- Proficiency with at least four social media platforms including TikTok, Twitter, LinkedIn, Instagram YouTube, Facebook, and website content management.
- Understanding of SEO, SEM, email marketing, and other digital marketing channels.
- An analytical eye and a good sense for the type of content that performs best depending on platform and objective.
- Strong analytical skills with the ability to analyze data and make data-driven recommendations.
- Experience with content funnels and using video as a core social media marketing asset.
- Excellent verbal and written communication skills, strong content marketer.
- Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality.
- Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams.
- Videography and editing skills are an added advantage.
- Willingness to travel for internal events.
- Ability to work effectively in a fast-paced, dynamic environment.
- A minimum of degree in digital marketing, Communication, PR or related field from an accredited University/Institution
JOB-69c19c1d110ca Vacancy title: Coordinator - Digital Community Jobs at: MTN-Uganda Deadline of this Job: Saturday, April 4 2026 Duty Station: Uganda | Kampala Summary Date Posted: Monday, March 23 2026, Base Salary: Not Disclosed JOB DETAILS:
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position; Responsibilities or duties, Main Job Functions: Content creation - Create, schedule, and publish engaging content and campaigns across multiple social media platforms and websites.
- Demonstrate strong copywriting skills and asset creation to develop messaging that aligns with MTNâs brand personality and prompts audiences to take action.
- Collaborate with MTN's creative agency and marketing stakeholders to build campaigns, content, and strategies for social media engagement.
- Execute a content plan to increase awareness about integrated campaigns, product awareness, product education, uptake, and usage.
- Ensure timely and comprehensive coverage of MTN events, live online sessions, and initiatives on social media platforms.
- Implement GTM (Go-To-Market) through social media.
- Execute A/B and multivariate growth tests to optimize social media strategies.
Community Management - Support the growth and nurturing of MTN's social media audiences, aiming to increase engagement rate and valuable actions.
- Be audience centric, focusing on platform and community moderation, as well as direct audience engagement.
Analytics and Reporting - Deliver regular analysis and reports on social media metrics, content performance, and campaign results.
Trend Monitoring and Research - Staying updated on the latest trends, tools, and best practices - research industry trends, monitor competitor activities, and identify new opportunities for the brand to leverage on social media platforms.
Qualifications or requirements (e.g., education, skills), Education: - A minimum of degree in digital marketing, Communication, PR or related field from an accredited University/Institution
Experience needed, Experience: - A minimum of 2 years total experience in marketing and/or communications.
- Experience in Telecommunication or Fintech is preferred.
- Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
Knowledge, Skills & Competencies - Experience managing social media platforms for telecommunications or Fintech brands, part of a content team or marketing agency.
- Hands-on knowledge of social media management tools, an understanding of web analytics tools (social and web)
- Proficiency with at least four social media platforms including TikTok, Twitter, LinkedIn, Instagram YouTube, Facebook, and website content management.
- Understanding of SEO, SEM, email marketing, and other digital marketing channels.
- An analytical eye and a good sense for the type of content that performs best depending on platform and objective.
- Strong analytical skills with the ability to analyze data and make data-driven recommendations.
- Experience with content funnels and using video as a core social media marketing asset.
- Excellent verbal and written communication skills, strong content marketer.
- Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality.
- Exceptional interpersonal skills and aptitude for forging trusting relationships across diverse, cross-functional teams.
- Videography and editing skills are an added advantage.
- Willingness to travel for internal events.
- Ability to work effectively in a fast-paced, dynamic environment.
Any other provided details (e.g., benefits, work environment, team info, or additional notes). Responsibility towards: Key internal stakeholders: - Marketing and other divisions within MTN
- MTN Mobile Money
- Regional office teams
Key external stakeholders: Work Hours: 8 Experience in Months: 24 Level of Education: bachelor degree Job application procedure
Application Link:Click Here to Apply Now
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