Communication & Stakeholder Engagement job at Ministry of Lands Housing and Urban Development

Background information about the job or company (e.g., role context, company overview)

The incumbent will be responsible to the Operation Coordinator for performing the following duties:-

Responsibilities or duties

• Develop, implement, and update a comprehensive communication strategy, creating tailored materials, reports, briefings, and multimedia content for the UCMID Operation.
• Enhance the program’s public profile and visibility across all institutional tiers using digital communication, knowledge management platforms, public events, workshops, and targeted awareness campaigns.
• Maintain and regularly populate the Ministry’s website and digital portals with project factsheets, advisory notes, talking points, and periodic operational updates.
• Oversee all project publication activities—including content management, publishing standards, graphic design, translation, and dissemination—to ensure the highest quality for all communication materials.
• Formulate and execute a robust Stakeholder Engagement Plan explicitly tailored for the UCMID Operation.
• Support the Ministry, the UCMID Programme, and sub-national entities in conducting effective citizen and community outreach activities to transparently share information and project results.
• In consultation with Operation Support Team (OST) and Ministry management, establish internal and external communication protocols to maximize coordination among line Ministries, Departments, Agencies (MDAs), sub-national entities, and the World Bank.
• Manage and coordinate all proactive and reactive media relations, press briefings, and public information dissemination pipelines.
• Monitor daily media reports concerning project activities and stakeholders, brief the OST on emerging trends, and prepare rapid, constructive media responses as assigned.
• Document and package project achievements, institutional lessons learned, and success stories to maintain a consistent corporate message across all stakeholder groups.
• Manage official project meeting records, shared digital drives, and communication archives while facilitating information requests and packaging responses between the PST and partners.
• Promote active knowledge-sharing and identify collaborative synergies among the OST, Ministry staff, sub-national entities, and external stakeholder agencies.
• Provide timely, constructive guidance on embedding communication components into all facets of the project, cooperating closely with other OST specialists to ensure an integrated approach to reporting.
• Design, implement, and evaluate targeted communication capacity-building plans for Ministry and sub-national entity staff.
• Provide ad-hoc professional communication support to the Project Implementation Unit (PIU) and broader Ministry projects, executing assignments directed by management to safeguard the institutional image.

Qualifications or requirements (e.g., education, skills)

• 1. Bachelor's Degree in Mass Communication, Journalism, Public Relations, Literature, Communication Studies, or a related field.
• 2. Master's Degree in Communication, Public Relations, Journalism, Marketing, or related field.
• 3. Professional qualification in CIPR, CIM or equivalent is mandatory.

Experience needed

• 1. Minimum 8 years relevant experience.
• 2. At least 5 years in a management or senior communications role.
• 3. Experience working on donor-funded programmes and public sector communication.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Minimum Age: 35
• Maximum Age: [Not Specified]
• Scale: Other
• Terms of Employment: Contract
• Vacancies: 1
• Reference: [Not Specified]

• Develop, implement, and update a comprehensive communication strategy, creating tailored materials, reports, briefings, and multimedia content for the UCMID Operation.
• Enhance the program’s public profile and visibility across all institutional tiers using digital communication, knowledge management platforms, public events, workshops, and targeted awareness campaigns.
• Maintain and regularly populate the Ministry’s website and digital portals with project factsheets, advisory notes, talking points, and periodic operational updates.
• Oversee all project publication activities—including content management, publishing standards, graphic design, translation, and dissemination—to ensure the highest quality for all communication materials.
• Formulate and execute a robust Stakeholder Engagement Plan explicitly tailored for the UCMID Operation.
• Support the Ministry, the UCMID Programme, and sub-national entities in conducting effective citizen and community outreach activities to transparently share information and project results.
• In consultation with Operation Support Team (OST) and Ministry management, establish internal and external communication protocols to maximize coordination among line Ministries, Departments, Agencies (MDAs), sub-national entities, and the World Bank.
• Manage and coordinate all proactive and reactive media relations, press briefings, and public information dissemination pipelines.
• Monitor daily media reports concerning project activities and stakeholders, brief the OST on emerging trends, and prepare rapid, constructive media responses as assigned.
• Document and package project achievements, institutional lessons learned, and success stories to maintain a consistent corporate message across all stakeholder groups.
• Manage official project meeting records, shared digital drives, and communication archives while facilitating information requests and packaging responses between the PST and partners.
• Promote active knowledge-sharing and identify collaborative synergies among the OST, Ministry staff, sub-national entities, and external stakeholder agencies.
• Provide timely, constructive guidance on embedding communication components into all facets of the project, cooperating closely with other OST specialists to ensure an integrated approach to reporting.
• Design, implement, and evaluate targeted communication capacity-building plans for Ministry and sub-national entity staff.
• Provide ad-hoc professional communication support to the Project Implementation Unit (PIU) and broader Ministry projects, executing assignments directed by management to safeguard the institutional image.

• Communication strategy development
• Content creation (reports, briefings, multimedia)
• Digital communication
• Knowledge management
• Public relations
• Media relations
• Stakeholder engagement
• Project management
• Capacity building
• Website management
• Data analysis (media reports)
• Report writing
• Presentation skills
• Interpersonal skills
• Organizational skills

• Bachelor's Degree in Mass Communication, Journalism, Public Relations, Literature, Communication Studies, or a related field.
• Master's Degree in Communication, Public Relations, Journalism, Marketing, or related field.
• Professional qualification in CIPR, CIM or equivalent is mandatory.