Commercial Manager job at Africa Global Logistics (AGL)

General informations

As Africa's reference multimodal logistics operator, AGL (Africa Global Logistics) is proud to be part of the MSC Group, a global leader in shipping and logistics. With a robust network of 250 subsidiaries across Africa, Haiti, and Timor, we specialize in port, Maritime, Logistics, and rail solutions tailored to our clients' unique needs.

Our legacy dates back to the historic agencies SDV, SAGA, and SOCOPAO—pioneering firms that were revitalized when the Bolloré Group acquired them in 1986. As of December 21, 2022, AGL operates under the full ownership of the MSC family, enhancing our capacity to drive growth and development across the continent as Africa's first integrated logistics network.

With over a century of expertise and a dedicated team of more than 23,000 employees in 50 countries, AGL delivers innovative and customized logistics solutions that are critical for sustainable transformation in Africa. Our commitment to excellence helps empower businesses and communities alike.

Are you ready to embark on a rewarding journey with us? At AGL, we put Africa at the heart of our mission. Join us and make a significant impact as we shape the future of logistics on the continent!

EMPLOYMENT OPPORTUNITY

Job Title:

Commercial Manager

Reporting to:

Managing Director

Department:

Commercial

Duty Station:

Kampala, Uganda

Summary of Role:

Oversee the sales activities to enable the department to secure business for the company through sales and marketing activities backed up by an aggressive strategy.

Key Responsibilities:

• Develop and execute commercial strategies to drive business growth and profitability.
• Identify new business opportunities and build strong client relationships.
• Monitor market trends, competitor activity, and customer need to inform business decisions.
• Lead customer satisfaction initiatives and implement service improvement plans.
• Manage quotations, strategic tenders, and key commercial opportunities.
• Lead, coach, and develop the commercial team to achieve sales and performance targets.
• Collaborate with operations and support teams to deliver exceptional customer solutions.
• Oversee key account performance, contract compliance, profitability, and customer retention.
• Monitor commercial performance and provide timely reports, insights, and recommendations.

Qualifications & Experience

• Bachelor’s degree in business and/or Engineering
• Knowledge of Logistics-Clearing and Forwarding
• Minimum 5 years’ experience in business development within logistics, forwarding, supply chain, or related services.
• Ability to translate operational concepts into business solutions
• Already in relation to key market stakeholders.
• Excellent command of written and spoken English and ideally also French

• Develop and execute commercial strategies to drive business growth and profitability.
• Identify new business opportunities and build strong client relationships.
• Monitor market trends, competitor activity, and customer need to inform business decisions.
• Lead customer satisfaction initiatives and implement service improvement plans.
• Manage quotations, strategic tenders, and key commercial opportunities.
• Lead, coach, and develop the commercial team to achieve sales and performance targets.
• Collaborate with operations and support teams to deliver exceptional customer solutions.
• Oversee key account performance, contract compliance, profitability, and customer retention.
• Monitor commercial performance and provide timely reports, insights, and recommendations.

• Ability to translate operational concepts into business solutions
• Excellent command of written and spoken English and ideally also French

• Bachelor’s degree in business and/or Engineering
• Knowledge of Logistics-Clearing and Forwarding
• Already in relation to key market stakeholders.