Client Service Executive job at Interactive Communications (IC) Ltd

Interactive Communications (IC) Ltd is looking for a results-driven Client Service Executive to drive revenue growth and deliver exceptional client service in Uganda.

KEY RESPONSIBILITIES

• Revenue Generation: Drive and grow client revenue through effective client acquisition, retention and account growth.
• Manage client relationships and ensure outstanding service delivery.
• Implement effective sales and account management strategies to meet and exceed targets.
• Collaborate with internal teams to deliver integrated marketing solutions.
• Provide regular client reports and insights on performance and opportunities.

SKILLS & COMPETENCIES

• Revenue generation mindset
• Client relationship management
• Sales and negotiation skills
• Analytical and problem-solving skills
• Ability to work under pressure and meet targets
• Be part of a winning team

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Marketing, Business Administration, Communications or a related field.
• 2-3 years’ experience in client service, account management or sales (preferred).
• Strong revenue generation and client relationship skills.
• Excellent communication, negotiation and organizational skills.
• Proficiency in MS Office and CRM
• A proactive, solutions-driven attitude

• Drive and grow client revenue through effective client acquisition, retention and account growth.
• Manage client relationships and ensure outstanding service delivery.
• Implement effective sales and account management strategies to meet and exceed targets.
• Collaborate with internal teams to deliver integrated marketing solutions.
• Provide regular client reports and insights on performance and opportunities.

• Revenue generation mindset
• Client relationship management
• Sales and negotiation skills
• Analytical and problem-solving skills
• Ability to work under pressure and meet targets
• Excellent communication, negotiation and organizational skills
• Proficiency in MS Office and CRM
• A proactive, solutions-driven attitude

• Bachelor’s degree in Marketing, Business Administration, Communications or a related field.
• Strong revenue generation and client relationship skills.