Client Relations Manager - Recruitment job at Q-Sourcing

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

We are looking for a competent, skilled, and experienced Client Relations Manager - Recruitment based in Uganda to work at Head Office.

Location: Head Office

Vacancies:1

Roles and Responsibilities

• Oversee all recruitment assignments to ensure alignment with client needs and organizational goals.
• Review and master relevant manuals, policies, and procedures to ensure adherence to best practices and compliance standards.
• Utilize the company website and collaborate with sister entities to expand the talent pool and enhance recruitment outreach.
• Collaborate with the growth team to develop recruitment proposals, bids, and agreements.
• Ensure client's satisfaction and review their feedback through surveys and develop mitigation plans.
• Coordinate with the Finance team to ensure timely submission of recruitment invoices and financial documentation.
• Ensure effective vetting/background checks of all staff and proper placement of new hires.
• Generate revenues from assigned projects by identifying new business opportunities and expanding existing client relationships.
• Proactively identify and monitor risk protocols for projects, taking necessary actions to mitigate risks as they arise.
• Provide monthly reports on project performance as per set formats, including financial and operational metrics.
• Ensure quality project performance and compliance with Service Level Agreements (SLAs) to enhance customer satisfaction.
• Promote Q-sourcing brand image through ensuring a positive candidate experience
• Identify and address capacity gaps within the team, providing training and resources as necessary.
• Track employee performance, provide feedback, and support learning and growth opportunities for team members.

Requirements

• Bachelor’s degree in human resources, Business Administration, or related field.
• 3+ years of progressive experience in recruitment, Client Relationship management or related field in a fast-paced environment.
• Experience in recruitment management and client relations.
• Knowledge of recruitment best practices, vetting procedures, and background check processes.
• Proficiency in developing recruitment proposals and agreements.
• Ability to manage multiple stakeholders and meet tight deadlines.

All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-CRM-CLIENT RELATIONS MANAGER-RECRUITMENT” Apply using link below,

https://jobs.qsourcing.com/jobs/Careers/735362000011701692/QSSU-CRM-CLIENT-RELATIONS-MANAGER-RECRUITMENT?source=CareerSite

Note

The deadline for applications is not later than 05:00 pm Tuesday 09th December, 2025

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.

• Oversee all recruitment assignments to ensure alignment with client needs and organizational goals.
• Review and master relevant manuals, policies, and procedures to ensure adherence to best practices and compliance standards.
• Utilize the company website and collaborate with sister entities to expand the talent pool and enhance recruitment outreach.
• Collaborate with the growth team to develop recruitment proposals, bids, and agreements.
• Ensure client's satisfaction and review their feedback through surveys and develop mitigation plans.
• Coordinate with the Finance team to ensure timely submission of recruitment invoices and financial documentation.
• Ensure effective vetting/background checks of all staff and proper placement of new hires.
• Generate revenues from assigned projects by identifying new business opportunities and expanding existing client relationships.
• Proactively identify and monitor risk protocols for projects, taking necessary actions to mitigate risks as they arise.
• Provide monthly reports on project performance as per set formats, including financial and operational metrics.
• Ensure quality project performance and compliance with Service Level Agreements (SLAs) to enhance customer satisfaction.
• Promote Q-sourcing brand image through ensuring a positive candidate experience
• Identify and address capacity gaps within the team, providing training and resources as necessary.
• Track employee performance, provide feedback, and support learning and growth opportunities for team members.

• Recruitment management
• Client relations
• Knowledge of recruitment best practices
• Vetting procedures
• Background check processes
• Developing recruitment proposals and agreements
• Managing multiple stakeholders
• Meeting tight deadlines

• Bachelor’s degree in human resources, Business Administration, or related field.
• 3+ years of progressive experience in recruitment, Client Relationship management or related field in a fast-paced environment.
• Experience in recruitment management and client relations.
• Knowledge of recruitment best practices, vetting procedures, and background check processes.
• Proficiency in developing recruitment proposals and agreements.
• Ability to manage multiple stakeholders and meet tight deadlines.