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Posted date: 2020-Mar-04
Oversee insurance claims based on coverage, appraisal and verifiable damage.
¬†To ensure that general insurance claims are handled expeditiously and in a professional manner thereby meeting the customer expectations and the Company's Corporate Objectives.
Key Duties & Responsibilities:
¬∑¬† ¬† ¬† ¬† ¬†Ensure reserves are correctly set and regularly reviewed to reflect current position of the company‚Äôs liability
¬∑¬† ¬† ¬† ¬† ¬†Monitor the performance of service providers for effective service delivery
¬∑¬† ¬† ¬† ¬† ¬†Constantly analyse the performance of various classes of business and give recommendations to management on corrective measures to ensure the company remains profitable
¬∑¬† ¬† ¬† ¬† ¬†Ensure that claims are registered and acknowledged promptly and customers are constantly updated on the status of the claim to ensure early conclusion of the claim and enhance customer satisfaction.
¬∑¬† ¬† ¬† ¬† ¬†Ensure that recoveries area initiated and followed to conclusion so as to reduce the final cost of the claim
¬∑¬† ¬† ¬† ¬† ¬†Ensure that cheque requisitions are raised upon receipt of discharge vouchers/ invoices to facilitate cheque processing
¬∑¬† ¬† ¬† ¬† ¬†Explore the best alternative of dealing with a claim so as to minimize claim expenses and costs
¬∑¬† ¬† ¬† ¬† ¬†Maintain effective business relationships by constantly interacting with customers and service providers so as to ensue customers have a pleasant experience
¬∑¬† ¬† ¬† ¬† ¬†Prepare management reports for the department to advice on the status of the department at any one time
Qualifications, Skills & Experience:
¬∑¬† ¬† ¬† ¬† ¬†Degree in Business or Insurance, Banking and Finance
¬∑¬† ¬† ¬† ¬† ¬†At least 3 years of experience handling insurance claims in client facing roles
¬∑¬† ¬† ¬† ¬† ¬†Strategic thinking
¬∑¬† ¬† ¬† ¬† ¬†Leadership skills
¬∑¬† ¬† ¬† ¬† ¬†Analytical and problem solving skills
¬∑¬† ¬† ¬† ¬† ¬†Computer skills including knowledge of AIMS
¬∑¬† ¬† ¬† ¬† ¬†Communication and interpersonal skills
¬∑¬† ¬† ¬† ¬† ¬†Excellent relationship management skills.
How to apply:
Interested candidates should send a cover letter with a detailed CV to cvaheadgmail.com. Use the job title as the subject.
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