|
Claims Analyst job at Old Mutual
Posted by: ugashare-Volunteer
Posted date: 2024-Apr-05
Location: Kampala
Vacancy title:
Claims Analyst [ Type: FULL TIME , Industry: Insurance , Category: Admin & Office ]
Jobs at: Old Mutual
Deadline of this Job:
Friday, April 12 2024 Duty Station:
Within Uganda , Kampala, East Africa
Summary
Date Posted: Friday, April 05 2024, Base Salary: Not Disclosed Similar Jobs in Uganda
Learn more about Old Mutual
Old Mutual jobs in Uganda
JOB DETAILS:
Job Description
This role is accountable for effective and efficient claims negotiations and finalization of claims and for training and mentoring junior negotiators. Requires a high level of multi skilling and technical claims knowledge.
• Analyse claims and prepare appropriate response in line with with policies, procedures and standards.
• Follow standard procedure to assess and finalise claims in line with M&F standards - Update log , Update broker, Finalise on BPM and financial system
• Keep broker informed at all times in terms of progress of claim
• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and provide reporting and analysis.
• Continuously strive to enhance and improve the claims processes.
• Identify and report on claims process issues.
Skills
Accountability, Business, Claims Negotiations, Customer Queries, Customer Satisfaction, Customer Service, Employee Relationships, Excellent organizational, planning and prioritizing skills, Financial Systems, Mentorship, Reporting and Analysis
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree Job application procedure
Click Here to apply
All Jobs QUICK ALERT SUBSCRIPTION
|