Chief Operations Officer (COO) job at Multilines International Limited

Lead the operation that turns strategy into profitable growth, operational excellence and exceptional customer service.

Kampala, UgandaBuy Maps

Reports to the Managing Director

Ugandan-owned cargo freight & logistics. Kampala HQ operating regionally and globally since 2002.

YOUR MANDATE

• 01 Drive profitability
  • Revenue, margin, EBITDA and cost-efficiency targets.
• 02 Lead operations
  • Freight, transport, warehousing and customs as one reliable network.
• 03 Elevate service
  • Turnaround times, customer retention and responsiveness.
• 04 Strengthen controls
  • Compliance, safety, risk and internal controls.
• 05 Build accountability
  • Clear expectations and strong operational leaders.
• 06 Enable growth
  • Better processes, technology and capacity to expand.

WHAT YOU BRING

• A bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering or a related field.
• At least 08 years of progressive relevant experience, including substantial senior leadership experience in a logistics or an operations and efficiency role.
• Demonstrated experience leading multi-function operations, with accountability for budgets, profitability and commercial performance.
• A proven track record in operational improvement, cost management, service delivery and process control.
• Strong financial acumen, strategic execution, project management and people leadership capabilities.
• Proficiency in ERP systems, preferably SAP, and data-driven performance management.

ADDED ADVANTAGE

• An MBA or relevant postgraduate qualification, professional certifications such as CILT, FIATA, PMP or Six Sigma, and regional logistics experience, including customs processes and relevant regulatory requirements will be an added advantage.

SUCCESS LOOKS LIKE

• Profitable operations. Reliable service. Strong controls. Accountable leaders. Sustainable growth.

• Drive profitability
• Revenue, margin, EBITDA and cost-efficiency targets.
• Lead operations
• Freight, transport, warehousing and customs as one reliable network.
• Elevate service
• Turnaround times, customer retention and responsiveness.
• Strengthen controls
• Compliance, safety, risk and internal controls.
• Build accountability
• Clear expectations and strong operational leaders.
• Enable growth
• Better processes, technology and capacity to expand.

• ERP systems
• SAP
• data-driven performance management
• financial acumen
• strategic execution
• project management
• people leadership

• A bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering or a related field.
• At least 08 years of progressive relevant experience, including substantial senior leadership experience in a logistics or an operations and efficiency role.
• Demonstrated experience leading multi-function operations, with accountability for budgets, profitability and commercial performance.
• A proven track record in operational improvement, cost management, service delivery and process control.
• Proficiency in ERP systems, preferably SAP, and data-driven performance management.
• An MBA or relevant postgraduate qualification
• professional certifications such as CILT, FIATA, PMP or Six Sigma
• regional logistics experience, including customs processes and relevant regulatory requirements