Chief Executive Officer – Uganda job at Kizuna Edge Talent Hub

Background

We are a rapidly scaling, mission-driven solar energy company delivering clean, affordable, and reliable solar solutions to homes, businesses, and communities across Africa. Our portfolio spans solar home systems, commercial and industrial solar power, mini-grid electrification, and energy storage solutions.

With operations across East, West, and Southern Africa, we combine world-class technology, innovative financing models, and deep local expertise to expand energy access and accelerate Africa’s clean energy transition.

Our teams work at the intersection of customer experience, digital innovation, and operational excellence to empower millions of customers and communities.

As we continue to scale, customer experience is central to who we are—ensuring that every customer interaction reflects trust, reliability, responsiveness, and long-term value.

Uganda is one of our fastest-growing markets and a strategic anchor for the region. The CEO will lead this growth trajectory, strengthen market position, drive operational excellence, and build a world-class customer experience footprint across the country.

Role Purpose

The Chief Executive Officer (CEO), Uganda, provides enterprise-wide leadership for commercial performance, operational execution, customer excellence, financial sustainability, and organizational culture.

This role is accountable for long-term business success, impact delivery, and the continuous expansion of energy access across Uganda. The CEO will drive growth, scale systems and teams, deepen customer value, and enhance profitability while safeguarding mission and values.

Key Responsibilities

Strategic Leadership & Market Direction

• Develop and deliver a country strategy aligned to company mission, growth targets, and Uganda’s energy market landscape.
• Identify opportunities across rural, peri-urban, and urban markets and drive penetration strategies.
• Track regulatory, energy policy, and market ecosystem shifts to inform future decision-making and risk planning.

Commercial and Customer Growth

• Lead commercial execution across sales, marketing, business development, and product diversification.
• Expand the customer base and drive higher customer lifetime value through retention, loyalty, and upgrade pathways.
• Strengthen Uganda’s customer experience model, ensuring service reliability, responsiveness, efficiency, and trust.

Operational Excellence and Scale-Up Execution

• Oversee end-to-end operations across supply chain, distribution, field service, after-sales support, digital operations, and collections.
• Implement robust systems and operational frameworks that improve speed, quality, and productivity.
• Drive digitization, automation, and analytics adoption to boost efficiency and reduce cost to serve.

Financial Management & Risk Oversight

• Own country-level P&L performance, with accountability for revenue generation, cost management, profitability, and forecasting accuracy.
• Oversee capital allocation, asset management, and long-term financial sustainability.
• Strengthen internal controls, compliance, and risk management standards.

People Leadership & Organizational Culture

• Build, empower, and mentor a high-performing, multi-functional leadership team.
• Foster a culture of transparency, accountability, inclusion, innovation, and purpose.
• Strengthen talent development pipelines and succession planning within Uganda.

Government, Ecosystem & Stakeholder Engagement

• Build trusted relationships with regulators, government agencies, energy partners, financial partners, and community stakeholders.
• Represent the Uganda business in public forums, industry associations, and investor conversations.
• Establish a strong external presence aligned with brand reputation and company mission.

Candidate Profile

Education

• Bachelor’s degree required; Master’s degree in Business, Energy, Finance, Engineering, Public Policy, or related field preferred.

Experience

• 10–15+ years of progressive leadership experience, including country management or P&L ownership roles.
• Proven experience leading growth in energy, telecom, fintech, consumer electronics, manufacturing, or similar operational environments.
• Demonstrated success scaling commercial and operational systems within fast-growing businesses.
• Understanding of renewable energy business models (PAYGo, C&I solar, mini-grids, metering, storage) is a strong advantage.
• Experience leading large teams and managing regulatory or government relationships in Uganda is essential.

Core Competencies

• Strategic thinking and execution
• Commercial acumen and customer centricity
• Operational mastery
• Financial discipline and analytical rigor
• Leadership, coaching, and communication excellence
• Change management and digital transformation mindset

Leadership Attributes

• Mission and impact-driven
• Strong emotional intelligence and cultural awareness
• Bias for action, decisiveness, and resilience
• Ability to engage, inspire, and influence internal and external stakeholders
• Agile, innovative, and entrepreneurial mindset

What We Offer

• Opportunity to lead the expansion of clean energy access across Uganda
• A high-impact executive role within one of Africa’s fastest-growing solar companies
• Competitive compensation and performance incentives
• An empowering and values-based culture of learning, growth, and collaboration

• Develop and deliver a country strategy aligned to company mission, growth targets, and Uganda’s energy market landscape.
• Identify opportunities across rural, peri-urban, and urban markets and drive penetration strategies.
• Track regulatory, energy policy, and market ecosystem shifts to inform future decision-making and risk planning.
• Lead commercial execution across sales, marketing, business development, and product diversification.
• Expand the customer base and drive higher customer lifetime value through retention, loyalty, and upgrade pathways.
• Strengthen Uganda’s customer experience model, ensuring service reliability, responsiveness, efficiency, and trust.
• Oversee end-to-end operations across supply chain, distribution, field service, after-sales support, digital operations, and collections.
• Implement robust systems and operational frameworks that improve speed, quality, and productivity.
• Drive digitization, automation, and analytics adoption to boost efficiency and reduce cost to serve.
• Own country-level P&L performance, with accountability for revenue generation, cost management, profitability, and forecasting accuracy.
• Oversee capital allocation, asset management, and long-term financial sustainability.
• Strengthen internal controls, compliance, and risk management standards.
• Build, empower, and mentor a high-performing, multi-functional leadership team.
• Foster a culture of transparency, accountability, inclusion, innovation, and purpose.
• Strengthen talent development pipelines and succession planning within Uganda.
• Build trusted relationships with regulators, government agencies, energy partners, financial partners, and community stakeholders.
• Represent the Uganda business in public forums, industry associations, and investor conversations.
• Establish a strong external presence aligned with brand reputation and company mission.

• Strategic thinking and execution
• Commercial acumen and customer centricity
• Operational mastery
• Financial discipline and analytical rigor
• Leadership, coaching, and communication excellence
• Change management and digital transformation mindset
• Strong emotional intelligence and cultural awareness
• Bias for action, decisiveness, and resilience
• Ability to engage, inspire, and influence internal and external stakeholders
• Agile, innovative, and entrepreneurial mindset

• Bachelor’s degree required; Master’s degree in Business, Energy, Finance, Engineering, Public Policy, or related field preferred.
• 10–15+ years of progressive leadership experience, including country management or P&L ownership roles.
• Proven experience leading growth in energy, telecom, fintech, consumer electronics, manufacturing, or similar operational environments.
• Demonstrated success scaling commercial and operational systems within fast-growing businesses.
• Understanding of renewable energy business models (PAYGo, C&I solar, mini-grids, metering, storage) is a strong advantage.
• Experience leading large teams and managing regulatory or government relationships in Uganda is essential.