Call Centre Staff job at True North Consult Ltd

Vacancy title:
Call Centre Staff

Jobs at:

Deadline of this Job:
Saturday, June 22 2024 

Summary
Date Posted: Thursday, June 20 2024, Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities
• Handling Inbound and Outbound Calls
• Providing Customer Support
• Recording and Documenting Interactions
• Meeting Performance Metrics
• Continuous Learning and Adaptation

Person Specification
Education, Training, Skills & Experience Requirements
• Candidates should be already pre-screened and gone through interviews. (Share interview reports if available)
• Candidates must be below 28 years of age.
• Must be tech savvy, have basic office knowledge and able to use social media apps like Instagram, TikTok, X and facebook and must be trainable.
• Ability to empathize given most of our clients are patients.
• Candidates should be ready to sign a Non-Disclosure Agreement (NDA)
• Should be able to start by the 10th of June 2024.
• Out of the 10 candidates, the following should be able to speak the languages below:
• 2- Luganda+ Ateso+ Kuman
• 2- Luganda + Runyankore + Rukiga + Runyoro + Rutoro + Rukonjo
• 2- Acholi + Langi + Alur (Luo)
• 2- Luganda + Lusoga + Lugwere + Samia
• 2- Luganda + Lumasaba + Kupsabiny

Benefits
• Medical insurance cover for principal
• Lunch
• Transport beyond normal working hours


Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure

You can apply by submitting your cover letter and CV to exechiretruenorthafrica.com with subject line Contact Centre Staff by 24th June 2024 at 5pm All application documents Must be in either PDF or MS. Word.


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