Business Development Specialist job at DHL
Posted by: great-volunteer
Posted date: 2026-May-29
Location: Kampala
Business Development Specialist 2026-05-28T19:18:02+00:00 DHL https://cdn.ugashare.com/jsjobsdata/data/employer/comp_11702/logo/images.png https://www.dhl.com/ug-en/home.html FULL_TIME Kampala Kampala 00256 Uganda Logistics Sales & Retail, Transportation & Logistics, Business Operations 2026-06-03T17:00:00+00:00 8 Description DHL Uganda is hiring a Business Development Specialist whose role demands a dynamic, results-driven sales professional within the airfreight industry who thrives on winning new customers, understands complex logistics challenges, and embodies DHLâs âInsanely Customer Centricâ culture. Main Tasks and Key Responsibilities: 1. New Business Acquisition - Proactively identify and secure new business opportunities focusing on heavier-weight shipments within your Country.
- Work closely with the Core and / or Retail Sales Team to win heavier weight shipments by leveraging knowledge of the Customer; their industry and the freight forwarding environment.
- Develop a strong pipeline through targeted prospecting, networking, and strategic territory planning.
- Conduct in-depth customer needs analysis to provide customized DHL Express solutions that reconcile network capability, transit time, cost, and reliability.
- Negotiate and close new business opportunities ensuring profitable, sustainable growth for DHL Express.
- Collaborate with internal stakeholders to ensure smooth customer onboarding and handover to Core Sales for account management.
- Work proactively with the other DHL Group business units to respond to commercial opportunities for the Group.
2. Market Development & Strategy - Research and analyze market trends, customer sectors, and competitive activity to identify and prioritize target industries (e.g. industrial, automotive, technology, manufacturing, healthcare) as well as any other emerging ones.
- Leverage DHLâs global network, product portfolio, and digital tools to position DHL Express as the preferred provider for heavier-weight express shipments.
- Provide market feedback to Product, Pricing, and Marketing teams to support service innovation and competitiveness.
3. Customer Relationship Management - Leverage an existing professional network to unlock commercial opportunities for DHL Express.
- Build strong, trust-based relationships with decision-makers at potential customer organizations.
- Ensure a smooth transition from new business acquisition to account management, maintaining customer satisfaction during the onboarding phase.
- Uphold DHLâs high standards of service excellence and customer care.
4. Sales Performance & Reporting - Achieve or exceed individual new business revenue and profit targets.
- Maintain accurate records of all customer interactions, opportunities, and pipeline data in the CRM system (COMET/ STELLAR).
- Deliver timely reporting and sales forecasts to management
Job Requirements: Education: Bachelorâs degree in Business, Sales, Logistics, Supply Chain, or a related field. Experience: - 3â5 years of proven success in B2B sales within express logistics, air freight, or transport sectors.
- Demonstrated ability to win and develop new accounts with complex logistics requirements.
- Experience selling heavier-weight or time-definite air freight services is highly desirable.
Knowledge: Strong understanding of international express logistics, cross-border trade, and customs processes. Familiarity with DHL Express products and value propositions (TDI, TDD, etc.) advantageous - Proactively identify and secure new business opportunities focusing on heavier-weight shipments within your Country.
- Work closely with the Core and / or Retail Sales Team to win heavier weight shipments by leveraging knowledge of the Customer; their industry and the freight forwarding environment.
- Develop a strong pipeline through targeted prospecting, networking, and strategic territory planning.
- Conduct in-depth customer needs analysis to provide customized DHL Express solutions that reconcile network capability, transit time, cost, and reliability.
- Negotiate and close new business opportunities ensuring profitable, sustainable growth for DHL Express.
- Collaborate with internal stakeholders to ensure smooth customer onboarding and handover to Core Sales for account management.
- Work proactively with the other DHL Group business units to respond to commercial opportunities for the Group.
- Research and analyze market trends, customer sectors, and competitive activity to identify and prioritize target industries (e.g. industrial, automotive, technology, manufacturing, healthcare) as well as any other emerging ones.
- Leverage DHLâs global network, product portfolio, and digital tools to position DHL Express as the preferred provider for heavier-weight express shipments.
- Provide market feedback to Product, Pricing, and Marketing teams to support service innovation and competitiveness.
- Leverage an existing professional network to unlock commercial opportunities for DHL Express.
- Build strong, trust-based relationships with decision-makers at potential customer organizations.
- Ensure a smooth transition from new business acquisition to account management, maintaining customer satisfaction during the onboarding phase.
- Uphold DHLâs high standards of service excellence and customer care.
- Achieve or exceed individual new business revenue and profit targets.
- Maintain accurate records of all customer interactions, opportunities, and pipeline data in the CRM system (COMET/ STELLAR).
- Deliver timely reporting and sales forecasts to management
- B2B sales
- Express logistics
- Air freight
- Transport sectors
- Complex logistics requirements
- Heavier-weight or time-definite air freight services
- International express logistics
- Cross-border trade
- Customs processes
- CRM systems (COMET/ STELLAR)
- Sales forecasting
- Customer needs analysis
- Negotiation
- Relationship building
- Market analysis
- Prospecting
- Territory planning
- Bachelorâs degree in Business, Sales, Logistics, Supply Chain, or a related field.
- 3â5 years of proven success in B2B sales within express logistics, air freight, or transport sectors.
- Demonstrated ability to win and develop new accounts with complex logistics requirements.
- Experience selling heavier-weight or time-definite air freight services is highly desirable.
- Strong understanding of international express logistics, cross-border trade, and customs processes.
- Familiarity with DHL Express products and value propositions (TDI, TDD, etc.) advantageous
JOB-6a1894eae4738 Vacancy title: Business Development Specialist Jobs at: DHL Deadline of this Job: Wednesday, June 3 2026 Duty Station: Kampala | Kampala Summary Date Posted: Thursday, May 28 2026, Base Salary: Not Disclosed JOB DETAILS:
Description DHL Uganda is hiring a Business Development Specialist whose role demands a dynamic, results-driven sales professional within the airfreight industry who thrives on winning new customers, understands complex logistics challenges, and embodies DHLâs âInsanely Customer Centricâ culture. Main Tasks and Key Responsibilities: 1. New Business Acquisition - Proactively identify and secure new business opportunities focusing on heavier-weight shipments within your Country.
- Work closely with the Core and / or Retail Sales Team to win heavier weight shipments by leveraging knowledge of the Customer; their industry and the freight forwarding environment.
- Develop a strong pipeline through targeted prospecting, networking, and strategic territory planning.
- Conduct in-depth customer needs analysis to provide customized DHL Express solutions that reconcile network capability, transit time, cost, and reliability.
- Negotiate and close new business opportunities ensuring profitable, sustainable growth for DHL Express.
- Collaborate with internal stakeholders to ensure smooth customer onboarding and handover to Core Sales for account management.
- Work proactively with the other DHL Group business units to respond to commercial opportunities for the Group.
2. Market Development & Strategy - Research and analyze market trends, customer sectors, and competitive activity to identify and prioritize target industries (e.g. industrial, automotive, technology, manufacturing, healthcare) as well as any other emerging ones.
- Leverage DHLâs global network, product portfolio, and digital tools to position DHL Express as the preferred provider for heavier-weight express shipments.
- Provide market feedback to Product, Pricing, and Marketing teams to support service innovation and competitiveness.
3. Customer Relationship Management - Leverage an existing professional network to unlock commercial opportunities for DHL Express.
- Build strong, trust-based relationships with decision-makers at potential customer organizations.
- Ensure a smooth transition from new business acquisition to account management, maintaining customer satisfaction during the onboarding phase.
- Uphold DHLâs high standards of service excellence and customer care.
4. Sales Performance & Reporting - Achieve or exceed individual new business revenue and profit targets.
- Maintain accurate records of all customer interactions, opportunities, and pipeline data in the CRM system (COMET/ STELLAR).
- Deliver timely reporting and sales forecasts to management
Job Requirements: Education: Bachelorâs degree in Business, Sales, Logistics, Supply Chain, or a related field. Experience: - 3â5 years of proven success in B2B sales within express logistics, air freight, or transport sectors.
- Demonstrated ability to win and develop new accounts with complex logistics requirements.
- Experience selling heavier-weight or time-definite air freight services is highly desirable.
Knowledge: Strong understanding of international express logistics, cross-border trade, and customs processes. Familiarity with DHL Express products and value propositions (TDI, TDD, etc.) advantageous Work Hours: 8 Experience in Months: 36 Level of Education: bachelor degree Job application procedure
Application Link:Click Here to Apply Now
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