Business Development & Partnerships Officer job at Signature Care Experience Ltd

About Signature Care
Signature Care is a private nursing and caregiving company providing professional, compassionate and personalized healthcare services to individuals, families and corporate entities. Our services include home and bedside nursing, hospital-to-home transition care, senior care, postnatal care, telehealth, drug delivery and ambulance services.

As part of our growth strategy, we are seeking an energetic and results-oriented Business Development & Partnerships Officer to help grow our client base, develop strategic partnerships and expand our market presence.

Purpose of the Role
The Business Development & Partnerships Officer will be responsible for identifying and converting new business opportunities, attracting clients, developing institutional partnerships and supporting the overall growth of Signature Care.

Key Deliverables
The successful candidate will be expected to:

• Identify, pursue and convert new individual and institutional clients.
• Develop partnerships with hospitals, clinics, pharmacies, insurance companies, corporates and other healthcare stakeholders.
• Promote Signature Care’s home nursing, senior care, postnatal, telehealth, ambulance and related services.
• Develop and maintain a strong pipeline of prospective clients and partners.
• Prepare and present proposals, quotations and service packages to prospective clients.
• Follow up enquiries and referrals and convert them into paying clients.
• Identify opportunities for corporate contracts, hospital outsourcing arrangements and insurance partnerships.
• Support marketing campaigns, community outreach, social media and referral initiatives.
• Maintain strong relationships with existing clients and partners to encourage repeat business and referrals.
• Provide regular reports on leads, client conversions, partnerships, revenues and market opportunities.
• Conduct market intelligence and recommend new services, markets and opportunities for business growth.

Key Performance Indicators

Performance will primarily be measured by:

• Number and value of new clients acquired.
• Monthly revenue generated from new business.
• Number of institutional/corporate partnerships secured.
• Number and value of proposals submitted and converted.
• Growth in active clients and repeat/referral business.
• Development of a sustainable business pipeline.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, Commerce, Healthcare Management, Public Health or another relevant field.
• Experience in healthcare, medical services, insurance, pharmaceuticals or related service industries will be an added advantage.
• Demonstrated ability to identify prospects, develop relationships and close business opportunities.
• Good communication, presentation, negotiation and networking skills.
• Good understanding of digital marketing and social media as business development tools.
• Ability to work independently, meet targets and demonstrate initiative.
• High level of integrity, professionalism and customer orientation.

The Person We Are Looking For
We are particularly interested in someone who is entrepreneurial, energetic and comfortable going out into the market. The successful candidate should enjoy meeting people, opening doors, developing relationships and turning opportunities into actual business.

The role requires someone who can help Signature Care move from simply having excellent healthcare services to building a strong, visible and commercially sustainable healthcare brand.

• Identify, pursue and convert new individual and institutional clients.
• Develop partnerships with hospitals, clinics, pharmacies, insurance companies, corporates and other healthcare stakeholders.
• Promote Signature Care’s home nursing, senior care, postnatal, telehealth, ambulance and related services.
• Develop and maintain a strong pipeline of prospective clients and partners.
• Prepare and present proposals, quotations and service packages to prospective clients.
• Follow up enquiries and referrals and convert them into paying clients.
• Identify opportunities for corporate contracts, hospital outsourcing arrangements and insurance partnerships.
• Support marketing campaigns, community outreach, social media and referral initiatives.
• Maintain strong relationships with existing clients and partners to encourage repeat business and referrals.
• Provide regular reports on leads, client conversions, partnerships, revenues and market opportunities.
• Conduct market intelligence and recommend new services, markets and opportunities for business growth.

• Good communication, presentation, negotiation and networking skills.
• Good understanding of digital marketing and social media as business development tools.
• Ability to work independently, meet targets and demonstrate initiative.
• High level of integrity, professionalism and customer orientation.
• Entrepreneurial, energetic and comfortable going out into the market.
• Enjoy meeting people, opening doors, developing relationships and turning opportunities into actual business.

• Bachelor’s degree in Business Administration, Marketing, Commerce, Healthcare Management, Public Health or another relevant field.
• Experience in healthcare, medical services, insurance, pharmaceuticals or related service industries will be an added advantage.
• Demonstrated ability to identify prospects, develop relationships and close business opportunities.