Business Development and Sales Executive job at Donswift Company Ltd
Posted by: great-volunteer
Posted date: 2025-Sep-04
Location: Uganda, Kampala
Business Development and Sales Executive 2025-09-04T12:09:43+00:00 Donswift Company Ltd https://cdn.ugashare.com/jsjobsdata/data/employer/comp_5384/logo/Donswift.jpeg https://donswift.co.ug/ FULL_TIME Uganda Kampala 00256 Uganda Human Services Sales & Retail 2025-09-16T17:00:00+00:00 Uganda 8 Key Responsibilities 1. Sales & Customer Service - Welcome and assist walk-in customers, providing product advice and styling guidance on eyewear.
- Handle online inquiries, ensuring all messages are replied to within 30 minutes during business hours.
- Educate customers on lens options, frame durability, and eyewear care to improve customer confidence.
- Promote and upsell eyewear accessories (chains, cases, cleaners) alongside main purchases.
- Process sales via cash, mobile money, or card and issue receipts.
- Follow up with customers post-purchase to encourage repeat business.
2. Business Development & Marketing - Identify and build partnerships with local opticians, influencers, and fashion stylists to boost referrals.
- Plan and execute online promotions, stories, and reels to highlight new arrivals and special offers.
- Develop collaborations with lifestyle events (e.g., fashion shows, pop-ups) to showcase eyewear.
- Research competitor activity and trends in the Ugandan eyewear market to advise management on opportunities.
- Expand customer database through lead collection (in-store + online) and nurture them through regular updates.
3. Store & Brand Presentation - Ensure the shop is clean, well-lit, and visually appealing at all times.
- Arrange eyewear displays according to weekly merchandising guidelines.
- Monitor inventory of frames and accessories, reporting low-stock items for timely restocking.
- Create attractive visual merchandising for new arrivals and promotions to catch customer attention.
4. Relationship Management - Manage relationships with suppliers to ensure timely delivery of stock and accessories.
- Maintain excellent customer relations, handling inquiries and complaints professionally, and escalating to management where necessary.
- Build loyalty programs or small incentives (discounts for referrals, frequent buyers) to retain clients.
5. Reporting & Accountability - Maintain daily sales logbook and submit weekly reports to management on sales performance and customer feedback.
- Track sales conversion rates (in-store walk-ins vs. purchases, online inquiries vs. conversions).
- Provide insights on best-selling products and customer preferences to guide purchasing decisions.
JOB-68b981873bd14 Vacancy title: Business Development and Sales Executive Jobs at: Donswift Company Ltd Deadline of this Job: Tuesday, September 16 2025 Duty Station: Uganda | Kampala | Uganda Summary Date Posted: Thursday, September 4 2025, Base Salary: Not Disclosed JOB DETAILS:
Key Responsibilities 1. Sales & Customer Service - Welcome and assist walk-in customers, providing product advice and styling guidance on eyewear.
- Handle online inquiries, ensuring all messages are replied to within 30 minutes during business hours.
- Educate customers on lens options, frame durability, and eyewear care to improve customer confidence.
- Promote and upsell eyewear accessories (chains, cases, cleaners) alongside main purchases.
- Process sales via cash, mobile money, or card and issue receipts.
- Follow up with customers post-purchase to encourage repeat business.
2. Business Development & Marketing - Identify and build partnerships with local opticians, influencers, and fashion stylists to boost referrals.
- Plan and execute online promotions, stories, and reels to highlight new arrivals and special offers.
- Develop collaborations with lifestyle events (e.g., fashion shows, pop-ups) to showcase eyewear.
- Research competitor activity and trends in the Ugandan eyewear market to advise management on opportunities.
- Expand customer database through lead collection (in-store + online) and nurture them through regular updates.
3. Store & Brand Presentation - Ensure the shop is clean, well-lit, and visually appealing at all times.
- Arrange eyewear displays according to weekly merchandising guidelines.
- Monitor inventory of frames and accessories, reporting low-stock items for timely restocking.
- Create attractive visual merchandising for new arrivals and promotions to catch customer attention.
4. Relationship Management - Manage relationships with suppliers to ensure timely delivery of stock and accessories.
- Maintain excellent customer relations, handling inquiries and complaints professionally, and escalating to management where necessary.
- Build loyalty programs or small incentives (discounts for referrals, frequent buyers) to retain clients.
5. Reporting & Accountability - Maintain daily sales logbook and submit weekly reports to management on sales performance and customer feedback.
- Track sales conversion rates (in-store walk-ins vs. purchases, online inquiries vs. conversions).
- Provide insights on best-selling products and customer preferences to guide purchasing decisions.
Work Hours: 8 Experience in Months: 12 Level of Education: bachelor degree Job application procedure Interested in applying for this job? donswift.co.ug&form%5Bvalid-to%5D=Tuesday,%20September%2016%202025">Click here to submit your application now.
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