Job Title:  Branch Manager  Â
Organisation: Pride Bank Limited (PBL)
Duty Station: Kampala, Uganda
About Organisation:
Pride Bank Limited (PBL) was licensed at a Tier II Credit Institution by Bank of Uganda (BoU) in November 2024 and has a capital base of Ugx. 175.8 billion. Pride aims at transforming lives responsibly by focusing on three High Impact Goals: boosting sustainable agricultural value, growing sustainable SMEs to drive economic transformation and fostering economic resilience through financial inclusion while offering innovative financial and non-financial solutions to people at the base of the economic pyramid and serving customers through 42 networked branches and 5 contact offices across the country.
Job Summary: Â Â The Branch Manager will report to the Regional Manager and will be based at any of the Pride Branches. He/ she will be responsible for driving strategy on sales, service, people, operations and business development within the branch, including profits and staff productivity.
Key Duties and Responsibilities: Â Â Specific responsibilities include: –
Business Growth and profitability.
- Champion the implementation the bank’s business strategy at the branch.
- Participate in developing annual branch budgets and targets in line with the Business department guidelines.
- Develop and implement the branch business growth strategy and drive revenue and profitability of the branch.
Relationship management and Customer service;
- Responsible for relationship management with clients and potential clients to enhance acquisition, retention and growth.
- Undertake local market research in terms of competition, customer trends and new developments.
- Drive continuous provision of high quality and timely customer experience to promote a sales & service culture within the Branch.
Credit management;
- Initiate, analyze credit request and approve credit facilities within delegated limits in line with the credit policy.
- Monitor closely the performance of credit portfolio and non-performing accounts and facilities.
- Responsible for Branch functionality according to the defined internal quality standards of the bank in terms of Premises, Equipment & Security.
Operations, Compliance and Risk Management;
- Drive compliance, operations and risk management in the branch, adherence to regulatory policies and procedures to minimize financial losses and taking corrective actions for deviations
People management
- Manage the performance and development of Branch staff in line with set HR guidelines.
Qualifications, Skills and Experience:
- Bachelor’s degree in any discipline
- The desired candidate should have at least 4 years’ experience in a similar or related position. For internal staff members, they should have at least 3 years and above working experience as Branch Operations Manager, Relationship Manager or Compliance Officer or 4 years’ experience as a Relationship Officer in Pride with at least good performance rating in the recent 2 appraisal cycles.
- Must be result oriented with the ability to coordinate multiple priorities.
- Should have good understanding of Branch operations systems, process and business.
- Excellent networking skills, with the ability to build rapport and consultatively engage with employees, managers etc.
- Ability to think out of the box and drive change and innovation
- He/she should not be more than 40 years of age.
For a candidate to qualify for the above positions, he/she should have met expectations/equivalent in the recently concluded performance evaluations.
How to Apply:
If you believe you have the necessary skills and experience and desire to make a difference, then apply immediately and send a detailed curriculum vitae, letters of recommendation from 3 referees, copies of academic transcripts, postal address and a daytime telephone contact. Interested candidates should forward their applications to the HEAD PEOPLE & CULTURE via Email to: [email protected]
Deadline: 18th April 2025
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NB: Only shortlisted candidates will be contacted
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