Job Title:Â Â Branch Manager
Organisation:Â 4G Capital
Duty Station: Kampala, Uganda
Salary: UGX 969,900 /=
Reports to: Sector Manager
About Organisation:
4G Capital (4th Generation Capital) empowers micro and small businesses in Sub-Saharan Africa to grow and succeed. This not only means access to credit, but also the skills to use it correctly. It’s why our first product blends loans with financial education.
Job Summary: Â Â 4G Capital Branch Managers are responsible for the management, operation and performance of 4G Capital Units. They oversee customer applications, approvals, disbursement of loans and their collection. They directly deliver profitability by meeting sales and collections targets and are held responsible for Branch performance.
Key Duties and Responsibilities:
Profitability: Achieve monthly disbursements and collections targets for the unit. Including all other set KPIs.
Loan verification: Spoof calling, Reference check and ID check
Due diligence before loan approvals
Leadership & Problem Solving: Support teams in the branch in all unit functions, logistics and performance issues with a view to attaining targets set and creating an efficient work environment for the sector.
Fraud Prevention: Ensure all fraud related matters noted in respective units are noted and flagged up within reasonable time.
Ensure Branch adherence to SOPs and policies
Service Delivery: Deliver first-rate customer service and ensure teams in the branch follow the customer complaints procedure.
Relationships Building: Build excellent relationships with customers, customer-partners and opinion leaders in the branch
Reporting: Provide accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities in the sector.
Administrative Duties: Ensure the office is clean, filing, procurement and inventory management.
Financial Inclusion Reach: Promote the extension and deepening of financial Market
Customer Protection & Counter Indebtedness: Ensure all units promote responsible lending by observing affordability SOPs, customer follow up and SMART customer care standards
Qualifications, Skills and Experience:
Must have served in a Branch Manager position for more than 1 year
Must have demonstrated leadership skills
A bachelor’s qualification in a business related course
Computer literacy – Fluent in English (written and verbal)
Must be willing to relocate anywhere in the country
Team Player
Detail orientation
Self-motivated and pro – active
Flexibility and ability to adapt to change
Problem solving / solution driven / negotiation
Confident
Excellent communication skills – articulate and well spoken
Integrity and ability to work in a team
How to Apply:
All interested and qualified candidates should send their applications online at the link below.
Click Here
For more of the latest jobs, please visit https://www.ugashare.com or find us on our facebook page https://www.facebook.com/Ugashare
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