Branch Manager job at Pride Bank
Posted by: great-volunteer
Posted date: 2025-Nov-28
Location: Kampala, Uganda
Branch Manager 2025-11-28T07:37:33+00:00 Pride Bank https://cdn.ugashare.com/jsjobsdata/data/employer/comp_7490/logo/Pride%20Bank%20Ltd.jpeg https://www.ugashare.com/jobs/ FULL_TIME Kampala Kampala 00256 Uganda Finance Management, Business Operations, Accounting & Finance, Commercial Banks 2025-12-05T17:00:00+00:00 Uganda 8 The Branch Manager is responsible for driving strategy on sales, service, people, operations & business development within the branch, including profits & staff productivity. Specific responsibilities include. 9. Business growth & Profitability; - Champion the implementation of the bankâs business strategy at the branch.
- Participate in developing the annual branch budgets & targets in line with the Business department guidelines.
- Provide overall direction to the branch staff by identifying new opportunities to grow business.
- Implement service standards, monitor service delivery & control of general branch operations & manage operational costs in line with the approved branch budget, bank policies & service level agreements.
10. Relationship Management & Customer service; - Responsible for relationship management with clients & potential clients to enhance acquisition, retention & growth.
- Undertake local market research in terms of competition, customer trends & ne developments.
- Drive continuous provision of high quality & timely customer experience to promote a sales & service culture within the Branch.
3. Credit Management; - Initiate, analyse credit request & approve credit facilities within delegated limits in line with the credit policy.
- Monitor closely the performance of credit portfolio & non-performing accounts & facilities.
- Responsible for Branch functionality according to the defined internal quality standards of the bank in terms of Premises, equipment & security.
4. Operations, Compliance & Risk Management; - Drive compliance, operations & risk management in the branch, adherence to regulatory policies & procedures to minimise financial losses & taking corrective actions for deviations.
- Proactively identify & assess the risks faced by the Branch & maintain an effective system of controls to minimise exposure.
- Develop periodic branch business reports as per business requirements
5. People Management; - Manage the performance & development of Branch staff in line with set HR guidelines.
- Identify staffing needs & coordinate with the Regional Manager & People & Culture department to facilitate the recruitment process of staff.
6. Financial Responsibility - Responsible for the delivery of annual branch budgets.
- Responsible for the cost optimisation of the Branch budget.
Minimum academic qualifications, Experience & competence. - Bachelorâs degree in any discipline.
Skills & Experience - 4 yearsâ experience in Banking.
- Must be result driven, critical thinking, analytical, attention to detail and problem-solving skills with ability to think logically.
- The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, successfully resolve complex matters, easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner.
- Should have a good understanding of Branch Banking systems, process and business.
- Excellent networking skills, with the ability to build rapport and consultatively engage with employees, managers etc.
- Ability to think out of the box and drive change and innovation.
Business Behaviours - The ability to communicate clearly both verbally and in written form.
- Takes clear accountability and focuses on delivery of broader corporate goals.
- Ability to take decisions and progress towards goals in conditions of uncertainty.
- Ability to demonstrate positive image and role model the Banks values.
- Must be a person of impeccable integrity
- Champion the implementation of the bankâs business strategy at the branch.
- Participate in developing the annual branch budgets & targets in line with the Business department guidelines.
- Provide overall direction to the branch staff by identifying new opportunities to grow business.
- Implement service standards, monitor service delivery & control of general branch operations & manage operational costs in line with the approved branch budget, bank policies & service level agreements.
- Responsible for relationship management with clients & potential clients to enhance acquisition, retention & growth.
- Undertake local market research in terms of competition, customer trends & ne developments.
- Drive continuous provision of high quality & timely customer experience to promote a sales & service culture within the Branch.
- Initiate, analyse credit request & approve credit facilities within delegated limits in line with the credit policy.
- Monitor closely the performance of credit portfolio & non-performing accounts & facilities.
- Responsible for Branch functionality according to the defined internal quality standards of the bank in terms of Premises, equipment & security.
- Drive compliance, operations & risk management in the branch, adherence to regulatory policies & procedures to minimise financial losses & taking corrective actions for deviations.
- Proactively identify & assess the risks faced by the Branch & maintain an effective system of controls to minimise exposure.
- Develop periodic branch business reports as per business requirements
- Manage the performance & development of Branch staff in line with set HR guidelines.
- Identify staffing needs & coordinate with the Regional Manager & People & Culture department to facilitate the recruitment process of staff.
- Responsible for the delivery of annual branch budgets.
- Responsible for the cost optimisation of the Branch budget.
- Must be result driven, critical thinking, analytical, attention to detail and problem-solving skills with ability to think logically.
- Ability to coordinate multiple priorities, successfully resolve complex matters, easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner.
- Good understanding of Branch Banking systems, process and business.
- Excellent networking skills, with the ability to build rapport and consultatively engage with employees, managers etc.
- Ability to think out of the box and drive change and innovation.
- The ability to communicate clearly both verbally and in written form.
- Takes clear accountability and focuses on delivery of broader corporate goals.
- Ability to take decisions and progress towards goals in conditions of uncertainty.
- Ability to demonstrate positive image and role model the Banks values.
- Must be a person of impeccable integrity.
- Bachelorâs degree in any discipline.
- 4 yearsâ experience in Banking.
JOB-6929513d0a469 Vacancy title: Branch Manager Jobs at: Pride Bank Deadline of this Job: Friday, December 5 2025 Duty Station: Kampala | Kampala | Uganda Summary Date Posted: Friday, November 28 2025, Base Salary: Not Disclosed JOB DETAILS: The Branch Manager is responsible for driving strategy on sales, service, people, operations & business development within the branch, including profits & staff productivity. Specific responsibilities include. 9. Business growth & Profitability; - Champion the implementation of the bankâs business strategy at the branch.
- Participate in developing the annual branch budgets & targets in line with the Business department guidelines.
- Provide overall direction to the branch staff by identifying new opportunities to grow business.
- Implement service standards, monitor service delivery & control of general branch operations & manage operational costs in line with the approved branch budget, bank policies & service level agreements.
10. Relationship Management & Customer service; - Responsible for relationship management with clients & potential clients to enhance acquisition, retention & growth.
- Undertake local market research in terms of competition, customer trends & ne developments.
- Drive continuous provision of high quality & timely customer experience to promote a sales & service culture within the Branch.
3. Credit Management; - Initiate, analyse credit request & approve credit facilities within delegated limits in line with the credit policy.
- Monitor closely the performance of credit portfolio & non-performing accounts & facilities.
- Responsible for Branch functionality according to the defined internal quality standards of the bank in terms of Premises, equipment & security.
4. Operations, Compliance & Risk Management; - Drive compliance, operations & risk management in the branch, adherence to regulatory policies & procedures to minimise financial losses & taking corrective actions for deviations.
- Proactively identify & assess the risks faced by the Branch & maintain an effective system of controls to minimise exposure.
- Develop periodic branch business reports as per business requirements
5. People Management; - Manage the performance & development of Branch staff in line with set HR guidelines.
- Identify staffing needs & coordinate with the Regional Manager & People & Culture department to facilitate the recruitment process of staff.
6. Financial Responsibility - Responsible for the delivery of annual branch budgets.
- Responsible for the cost optimisation of the Branch budget.
Minimum academic qualifications, Experience & competence. - Bachelorâs degree in any discipline.
Skills & Experience - 4 yearsâ experience in Banking.
- Must be result driven, critical thinking, analytical, attention to detail and problem-solving skills with ability to think logically.
- The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, successfully resolve complex matters, easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner.
- Should have a good understanding of Branch Banking systems, process and business.
- Excellent networking skills, with the ability to build rapport and consultatively engage with employees, managers etc.
- Ability to think out of the box and drive change and innovation.
Business Behaviours - The ability to communicate clearly both verbally and in written form.
- Takes clear accountability and focuses on delivery of broader corporate goals.
- Ability to take decisions and progress towards goals in conditions of uncertainty.
- Ability to demonstrate positive image and role model the Banks values.
- Must be a person of impeccable integrity
Work Hours: 8 Experience in Months: 12 Level of Education: bachelor degree Job application procedure Interested in applying for this job? pridebank.co.ug&form%5Bvalid-to%5D=Friday,%20December%205%202025">Click here to submit your application now. If you believe you have the necessary skills, experience and desire to make a difference, then apply immediately and send a detailed CV. Interested candidates should forward their applications to the HEAD PEOPLE & CULTURE ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
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