Branch Manager job at Absa Bank

Background information about the job or company:

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Responsibilities or duties:

• - Leading a team of cash and service colleagues
• - Responsible for opening and closing procedures for the branch area as per current procedures
• - Perform quality checks on note counting equipment by using the applicable Test pack
• - Regulate the Treasury workflow
• - Ensure cash orders received from clients such as Hub and Spoke
• - Managing of custodian for ATM & GBRU
• - Responsible for RIB foreign exchange administration and balancing
• - Effective stock management, ordering and clearance of foreign banknotes
• - Manage capacity of staff through recruitment of permanent as well as temporary staff
• - Establish and maintain effective communication channels and correspondence processes between employees
• - Establish and maintain a succession plan for the team
• - Minimize operational losses by controlling and Managing adherence
• - Create awareness amongst staff of control measures to prevent theft and fraud
• - Monitor and control all tasks, procedures and processes of staff
• - Ensure positive branch assurance outcome
• - Coach team members on all the processes and controls
• - Test a sample of activities on a weekly basis
• - Provide evidence/supporting documents to auditors or management assurance consultants during formal reviews
• - Identify losses due to processing errors or internal fraud in the branch
• - Make team members aware of all changes to policies, processes and procedures
• - Ensure that team members read Circulars that are relevant to the area
• - Ensure that all team members understand the control requirements related to physical and systems access control and information security
• - Complete necessary documentation for clearing as per the policy
• - Confirm clearance to SBV on the Cash ordering system on BTP
• - Ensure effective management of cash in the Treasury department
• - Ensure sufficient money to supply client demands within the security limit of the branch
• - Adhere to the international banking products manuals on the ABSA Intranet
• - Build effective working relations with all Strategic Business Units (SBU)
• - Encourage employees to promote the use of alternative delivery solutions channels to customers
• - Ensure follow up procedures are in place to meet the required SLAs
• - Ensure the knowledge of employees is kept up to date on Absa's product range
• - Implement the prescribed process to ensure the recovery of all manual fees in terms of the pricing manual
• - Act as backup for other team members in case of absence or during peak times
• - Work closely with CBOR and Operational Consultants to ensure the effective upkeep of health of business
• - Identify opportunities to collaborate with SBUs to identify opportunities to improve business performance
• - Perform all other duties as reasonably assigned

Qualifications or requirements:

• - National Certificate: Accounting (Required)

Experience needed:

2 years

• - Leading a team of cash and service colleagues
• - Responsible for opening and closing procedures for the branch area as per current procedures
• - Perform quality checks on note counting equipment by using the applicable Test pack
• - Regulate the Treasury workflow
• - Ensure cash orders received from clients such as Hub and Spoke
• - Managing of custodian for ATM & GBRU
• - Responsible for RIB foreign exchange administration and balancing
• - Effective stock management, ordering and clearance of foreign banknotes
• - Manage capacity of staff through recruitment of permanent as well as temporary staff
• - Establish and maintain effective communication channels and correspondence processes between employees
• - Establish and maintain a succession plan for the team
• - Minimize operational losses by controlling and Managing adherence
• - Create awareness amongst staff of control measures to prevent theft and fraud
• - Monitor and control all tasks, procedures and processes of staff
• - Ensure positive branch assurance outcome
• - Coach team members on all the processes and controls
• - Test a sample of activities on a weekly basis
• - Provide evidence/supporting documents to auditors or management assurance consultants during formal reviews
• - Identify losses due to processing errors or internal fraud in the branch
• - Make team members aware of all changes to policies, processes and procedures
• - Ensure that team members read Circulars that are relevant to the area
• - Ensure that all team members understand the control requirements related to physical and systems access control and information security
• - Complete necessary documentation for clearing as per the policy
• - Confirm clearance to SBV on the Cash ordering system on BTP
• - Ensure effective management of cash in the Treasury department
• - Ensure sufficient money to supply client demands within the security limit of the branch
• - Adhere to the international banking products manuals on the ABSA Intranet
• - Build effective working relations with all Strategic Business Units (SBU)
• - Encourage employees to promote the use of alternative delivery solutions channels to customers
• - Ensure follow up procedures are in place to meet the required SLAs
• - Ensure the knowledge of employees is kept up to date on Absa's product range
• - Implement the prescribed process to ensure the recovery of all manual fees in terms of the pricing manual
• - Act as backup for other team members in case of absence or during peak times
• - Work closely with CBOR and Operational Consultants to ensure the effective upkeep of health of business
• - Identify opportunities to collaborate with SBUs to identify opportunities to improve business performance
• - Perform all other duties as reasonably assigned

• - National Certificate: Accounting (Required)