|
Branch Cluster Operations Risk Manager job at Ecobank Uganda
Posted by: great-volunteer
Posted date: 2025-Sep-17
Location: Uganda, Kampala
Branch Cluster Operations Risk Manager 2025-09-17T07:42:53+00:00 Ecobank Uganda https://cdn.ugashare.com/jsjobsdata/data/employer/comp_11951/logo/ECO.jpeg https://www.ecobank.com/ug/personal-banking/countries FULL_TIME Uganda Kampala 00256 Uganda Finance Business Operations 2025-09-24T17:00:00+00:00 Uganda 8 Key Result Areas: Compliance and Regulatory Functions - Ensure 100% compliance with Branch Operations, policies and procedures of the Bank.
- Ensure closure of Audit and Compliance findings in the Branch through collaborative partnerships with key stakeholders
- Develop and implement action plans for maintaining acceptable RAC score in all Branches.
- Participate and suggest process review to enhance exceptional operations in the Branches.
- Liaise with Risk, Audit and Compliance departments to identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution within Branches.
- Ensure that Branches have well established and effective compliance and ethics programs, to prevent and detect violations of regulatory and internal policies and procedures.
- Champion and monitor effective cascading/staff training of all relevant regulatory requirements and internal policies and procedures within the Branches in accordance with the bank’s compliance strategy.
Risk Management: - Track and improve compliance with regulatory requirements by implementing new policies and procedures, resulting in a 100% pass rate on all audits.
- Enforced regular maintenance and spot checks as well as quick follow-up on equipment or facility repairs which ensured smooth running of the branches
- Mitigate risks and build efficiencies by conducting frequent process reviews.
- Proposed corrective actions that meet challenges and leverage growth opportunities.
- Effectively managed vendor risk and updated management monthly on the status of the vendor performance.
Administrative - Ensure consolidation of all Branch reports required in relation to stakeholder requirements.
- Ensure productivity reports in Branches are consolidated and ready for use when needed.
- Support the Branches organize and plan events (Team building, regional meetings etc)
People Management - Manage and ensure implementation of training plan for Branches.
- Train Branch staff on products, policies and procedures
- Develop and implement a Leave tracker for all Branch staff.
- Identifying staffing needs and coordinating with your immediate supervisor and Human Resources department.
- Training to build competency, designing courses and conducting training where required.
- Support embed the succession bench strength on every branch.
Skills and qualification Bachelor’s Degree in Business, Marketing or business-related disciplines from a recognized university. - 5 years’ overall experience in banking, of which 2 years must be in a supervisory role.
- Good understanding of Ecobank products and services.
- Good understanding of the risk land scape.
- Excellent communications skills.
- Excellent customer service skills.
- Excellent interpersonal skills.
- Good knowledge of MS office suite
- Multiple branch management experience required
- High energy, results-oriented, and work well in a team environment
- Strong analytical, problem-solving, decision-making and financial management skills.
- Excellent interpersonal and networking skills, internally and externally.
- Cultural awareness
- Work with minimum supervision
- Demonstrate a good level of maturity
JOB-68ca667d0759e Vacancy title:
Branch Cluster Operations Risk Manager Jobs at:
Ecobank Uganda Deadline of this Job:
Wednesday, September 24 2025 Duty Station:
Uganda | Kampala | Uganda Summary
Date Posted: Wednesday, September 17 2025, Base Salary: Not Disclosed JOB DETAILS: Key Result Areas: Compliance and Regulatory Functions - Ensure 100% compliance with Branch Operations, policies and procedures of the Bank.
- Ensure closure of Audit and Compliance findings in the Branch through collaborative partnerships with key stakeholders
- Develop and implement action plans for maintaining acceptable RAC score in all Branches.
- Participate and suggest process review to enhance exceptional operations in the Branches.
- Liaise with Risk, Audit and Compliance departments to identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution within Branches.
- Ensure that Branches have well established and effective compliance and ethics programs, to prevent and detect violations of regulatory and internal policies and procedures.
- Champion and monitor effective cascading/staff training of all relevant regulatory requirements and internal policies and procedures within the Branches in accordance with the bank’s compliance strategy.
Risk Management: - Track and improve compliance with regulatory requirements by implementing new policies and procedures, resulting in a 100% pass rate on all audits.
- Enforced regular maintenance and spot checks as well as quick follow-up on equipment or facility repairs which ensured smooth running of the branches
- Mitigate risks and build efficiencies by conducting frequent process reviews.
- Proposed corrective actions that meet challenges and leverage growth opportunities.
- Effectively managed vendor risk and updated management monthly on the status of the vendor performance.
Administrative - Ensure consolidation of all Branch reports required in relation to stakeholder requirements.
- Ensure productivity reports in Branches are consolidated and ready for use when needed.
- Support the Branches organize and plan events (Team building, regional meetings etc)
People Management - Manage and ensure implementation of training plan for Branches.
- Train Branch staff on products, policies and procedures
- Develop and implement a Leave tracker for all Branch staff.
- Identifying staffing needs and coordinating with your immediate supervisor and Human Resources department.
- Training to build competency, designing courses and conducting training where required.
- Support embed the succession bench strength on every branch.
Skills and qualification Bachelor’s Degree in Business, Marketing or business-related disciplines from a recognized university. - 5 years’ overall experience in banking, of which 2 years must be in a supervisory role.
- Good understanding of Ecobank products and services.
- Good understanding of the risk land scape.
- Excellent communications skills.
- Excellent customer service skills.
- Excellent interpersonal skills.
- Good knowledge of MS office suite
- Multiple branch management experience required
- High energy, results-oriented, and work well in a team environment
- Strong analytical, problem-solving, decision-making and financial management skills.
- Excellent interpersonal and networking skills, internally and externally.
- Cultural awareness
- Work with minimum supervision
- Demonstrate a good level of maturity
Work Hours: 8 Experience in Months: 60 Level of Education: bachelor degree Job application procedure Interested in applying for this job? Click here to submit your application now
|