Job Title:Â Â Â Â Â Â Â Boutique Assistant
Organization: IMK Business Consultants (IMK)
Duty Station: Kampala, Uganda
About US:
IMK Business Consultants (IMK) is a Business management consulting firm offering practical and feasible business solutions. IMK operates regionally in four East African countries namely; Uganda, South Sudan, Kenya and Rwanda; with other occasional consultancies made world over to our clients in Europe and other parts of the world. Our mission is to be a world leader in matching demand for and supply of Talent, HR and Business development services by ensuring quality work to our clients and having experienced competent professionals with the best practical tailor made solutions/training skills to our important asset-THE CLIENT. Our client is one of the Uganda’s largest independent cleaning companies providing over 10 years of cleaning excellence and award winning service in both the commercial and industrial markets. Their client portfolio extends across a broad range of companies with over 30 Sites throughout the Region. They carry out a very wide spectrum of cleaning needs for customers, which ranges from commercial cleaning of offices to the very specialized industrial services.
Job Summary:   We are looking for  Boutique Assistant who is responsible for providing exceptional customer service in a high-end retail environment, assisting customers with selecting merchandise, maintaining the boutique’s appearance, managing inventory, and ensuring a positive shopping experience by offering personalized style advice and knowledge about the brand’s products, all while upholding the boutique’s image and standards.
Key Duties and Responsibilities:
Customer Service:
- Greet customers warmly and professionally upon arrival.
- Actively engage with customers to understand their needs and style preferences.
- Provide knowledgeable product information about the boutique’s collection.
- Assist customers with fitting rooms and selecting appropriate items.
- Handle customer inquiries and complaints effectively.
- Process sales transactions accurately and efficiently.
Visual Merchandising:
- Maintain a visually appealing and organized sales floor.
- Implement new product displays and window presentations according to brand guidelines.
- Ensure merchandise is properly labeled and priced.
- Replenish stock on the sales floor as needed.
Inventory Management:
- Receive and check new deliveries for accuracy.
- Maintain accurate inventory records.
- Assist with stock rotation and markdown processes.
- Monitor stock levels and identify potential reordering needs.
Operational Support:
- Maintain cleanliness and tidiness of the boutique.
- Assist with opening and closing procedures.
- Adhere to all company policies and procedures.
- Support the boutique manager with various administrative tasks as needed.
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Qualifications, Skills and Experience:
- Excellent communication and interpersonal skills
- Passion for fashion and a keen eye for style
- Strong customer service orientation
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
- Basic computer proficiency
- Retail experience preferred, particularly in a high-end boutique setting
How to Apply:
Please send your CV to info
imkconsultants.com
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