Assistant Underwriter – General job at CIC Insurance Group PLC

CIC Insurance Group is a leading insurance and financial services organization with over five decades of experience supporting individuals, families, cooperatives, SMEs, and corporates to achieve financial security.

The Group offers a diversified portfolio spanning general insurance, life assurance, microinsurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and is listed on the Nairobi Securities Exchange.

Our tagline, â€œWe Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to clients, regulators, partners, and communities. CIC is committed to innovation, digital transformation, and prudent risk management to deliver sustainable value across its markets.

About the Role

Reporting to the Underwriting Manager, the Assistant Underwriter – General Insurance (Uganda) will support the underwriting function by assisting in risk assessment, policy processing, and documentation for general insurance business, ensuring accuracy, compliance with underwriting guidelines, and timely service delivery.

 PRIMARY RESPONSIBILITIES:

Underwriting Support & Risk Assessment

• Assist in underwriting general insurance risks in line with approved guidelines and authority limits
• Support assessment of risks across classes such as Motor, Fire, Marine, Medical, Engineering, and Liability
• Collect, review, and verify proposal forms, risk details, and supporting documentation

Policy Processing & Documentation

• Prepare quotations, policy schedules, endorsements, and renewals
• Ensure accurate data entry into underwriting systems
• Maintain proper filing of underwriting documents and records

Pricing & Data Accuracy

• Apply approved rates, terms, deductibles, and discounts as guided
• Ensure accuracy of premiums, sums insured, and policy conditions
• Flag pricing or risk anomalies for review by senior underwriters

Compliance & Controls

• Ensure adherence to underwriting guidelines, internal controls, and regulatory requirements
• Support AML, KYC, and customer due diligence processes
• Assist during internal and external audits by providing required documentation

Reinsurance & Risk Referrals

• Prepare underwriting referrals for risks exceeding delegated authority
• Support facultative reinsurance placements by compiling required risk information

Stakeholder Support

• Liaise with Sales, Brokers, and Customer Service teams on underwriting requirements
• Support Claims with underwriting documentation and policy clarifications

 Reporting & Monitoring

• Assist in monitoring portfolio performance, loss trends, and exposure reports
• Prepare basic underwriting and management reports as required

• Track renewal timelines, retention rates, and lapse ratios
• Prepare renewal reports and dashboards for management review
• Flag trends affecting portfolio profitability or risk quality

Retention & Service Excellence

• Support retention of profitable accounts through timely renewals and accurate documentation
• Liaise with Sales and Brokers to address renewal queries and negotiations
• Ensure minimal lapses due to delays or errors

Renewal Processing & Portfolio Management

• Manage assigned renewal portfolios across general insurance classes (Motor, Fire, Medical, Marine, Engineering, Liability, etc.)
• Review expiring policies and prepare renewal quotations within agreed timelines
• Ensure accurate policy data, sums insured, and coverage terms are updated

Who We’re Looking For

Academic & Professional Qualifications

• Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline.
• Professional insurance qualification such as ACII, CII, Diploma in Insurance, or equivalent is an added advantage.

Experience

• Minimum of 3 years’ underwriting experience in the General Insurance sector,

Key Competencies

• Knowledge of general insurance products and renewal processes
• Ability to analyse claims experience and portfolio performance
• Proficiency in underwriting systems and MS Excel
• Strong attention to detail and accuracy
• Time management and ability to meet deadlines
• Good communication and negotiation skills
• Customer-focused mindset
• Integrity and confidentiality

Our Values

CIC Insurance Group is guided by the following core values:

• Trust & Integrity: We keep our word
• Human-Centered Innovation: We pioneer solutions that transform lives
• Resourceful Collaboration: We achieve the impossible together
• Inclusive Impact: We create prosperity for every community
• Velocity & Excellence: We deliver exceptional results with momentum
• Enduring Cooperative Spirit: We anchor our heritage while building the future

• Assist in underwriting general insurance risks in line with approved guidelines and authority limits
• Support assessment of risks across classes such as Motor, Fire, Marine, Medical, Engineering, and Liability
• Collect, review, and verify proposal forms, risk details, and supporting documentation
• Prepare quotations, policy schedules, endorsements, and renewals
• Ensure accurate data entry into underwriting systems
• Maintain proper filing of underwriting documents and records
• Apply approved rates, terms, deductibles, and discounts as guided
• Ensure accuracy of premiums, sums insured, and policy conditions
• Flag pricing or risk anomalies for review by senior underwriters
• Ensure adherence to underwriting guidelines, internal controls, and regulatory requirements
• Support AML, KYC, and customer due diligence processes
• Assist during internal and external audits by providing required documentation
• Prepare underwriting referrals for risks exceeding delegated authority
• Support facultative reinsurance placements by compiling required risk information
• Liaise with Sales, Brokers, and Customer Service teams on underwriting requirements
• Support Claims with underwriting documentation and policy clarifications
• Assist in monitoring portfolio performance, loss trends, and exposure reports
• Prepare basic underwriting and management reports as required
• Track renewal timelines, retention rates, and lapse ratios
• Prepare renewal reports and dashboards for management review
• Flag trends affecting portfolio profitability or risk quality
• Support retention of profitable accounts through timely renewals and accurate documentation
• Liaise with Sales and Brokers to address renewal queries and negotiations
• Ensure minimal lapses due to delays or errors
• Manage assigned renewal portfolios across general insurance classes (Motor, Fire, Medical, Marine, Engineering, Liability, etc.)
• Review expiring policies and prepare renewal quotations within agreed timelines
• Ensure accurate policy data, sums insured, and coverage terms are updated

• Proficiency in underwriting systems and MS Excel
• Strong attention to detail and accuracy
• Time management and ability to meet deadlines
• Good communication and negotiation skills
• Customer-focused mindset
• Integrity and confidentiality

• Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline.
• Professional insurance qualification such as ACII, CII, Diploma in Insurance, or equivalent is an added advantage.