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Posted date: 2024-Mar-02
Location: Several Locations
Vacancy title:Assistant Relationship Manager
Jobs at:
Deadline of this Job:Monday, March 18 2024
SummaryDate Posted: Friday, March 01 2024, Base Salary: Not Disclosed
JOB DETAILS: Job Description Key Responsibilities: • Create and Manage client relationships and accounts to minimize attrition. • Sourcing for new personal banking business opportunities in coordination with the sales team and other units. • Adherence to KYC and AML policies and procedures. • Cross sell bank products including assets, liability and electronic banking products. • Initiate personal loans applications and ensure good underwriting practices. • Prepare and submit relevant reports. • Managing personal banking portfolios and monitor daily branch budget for all accounts. • Sales calls and market intelligence gathering • Monitor overdrawn, inactive, dormant and zero balance accounts and initiate relevant reports. • Receive and solve or escalate both verbal and written customer complaints as well as update complaints register. • Any other duties that may be allocated from time to time. • Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures. Knowledge, Experience and Personal Competencies • A degree (Business and/or Finance related) • Good understanding of banking products, policies and procedures. • Sound knowledge of the KCB bank products and processes such as account opening and documentation. • Credit knowledge including understanding and interpretation of financial statements. • Understanding of behavior and application scoring systems and how to use relevant scoring software. • Understanding risk management principles, credit scoring principles and procedures. • Possession of fine underwriting skills and good understanding personal credit processes • Understanding of competitors and their products and services • The candidate should possess the following interpersonal competencies. • Organized, proactive, Innovative, reliable, empathetic, persuasive, good team player, decisive, result oriented, energetic, active, with integrity and culturally sensitive. Work Hours: 8 Experience in Months: 24 Level of Education: Bachelor Degree
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