Accounts Relationship Officer - Mbarara job at FINCA

About Us

FINCA Uganda Limited (MDI) is a Microfinance Deposit Taking Institution Regulated by Bank of Uganda and is part of the FINCA Impact Finance Network

Job Description

Duty Stations: Acacia, Ben Kiwanuka, Katwe, Nakulabye, Kawempe, Ntinda, Kireka, Mukono, Jinja, Kamuli, Mbale, Busia, Iganga, Lira, Gulu, Koboko, Arua, Nakasongola, Masindi, Hoima, Kabale, Mbarara, Masaka, Kyotera, Ssembabule, Mityana, Fortportal, Mubende, Kiboga

Report to: Accounts Relationship Supervisor

SUMMARY

The Accounts Relationship Officer will be responsible for promoting, selling, processing, monitoring, recording and evaluating client loans, which are Business Loans, Agricultural Loans, Personal Loans and Micro-Lending Loans, which include Self-Managed Groups, FINCA Easy Loans and Micro Individual Loans

Key Duties & Responsibilities:

• Marketing all FINCA products and services to potential clients
• Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
• Growing deposits and loan portfolio value in the assigned branch in line with the set targets
• Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
• Monitoring and evaluating loan performance
• Following up and recovering loans
• Organizing client sensitization seminars and information dissemination for existing and potential borrowers
• Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to ride a motorcycle
• Hands on experience in sales and community mobilization.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications.
• High level of analytical and creative skills.
• Ability to work well under pressure.
• Professionalism.

Requirements

Qualifications, Skills & Experience:

• A bachelor’s degree or Diploma in any business-related fields from a recognized University/Tertiary Institution
• Availability to travel 70% of the available time

• Marketing all FINCA products and services to potential clients
• Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
• Growing deposits and loan portfolio value in the assigned branch in line with the set targets
• Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
• Monitoring and evaluating loan performance
• Following up and recovering loans
• Organizing client sensitization seminars and information dissemination for existing and potential borrowers
• Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy

• Ability to ride a motorcycle
• Hands on experience in sales and community mobilization.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications.
• High level of analytical and creative skills.
• Ability to work well under pressure.
• Professionalism.

• A bachelor’s degree or Diploma in any business-related fields from a recognized University/Tertiary Institution
• Availability to travel 70% of the available time