Accounts Relationship Officer (Credit Officers) job at FINCA Uganda

About FINCA Uganda

FINCA Uganda is a subsidiary of FINCA Impact Finance and part of a network of 21 microfinance institutions and banks that provide socially responsible financial services that enable low – income individuals and communities to invest in the future. FINCA Uganda currently offers loans, savings and money transfer services in Uganda, one of the most competitive and dynamic microfinance markets in the world. FINCA is looking for a dynamic people to join their team of professionals as Accounts Relationship Officers (Credit Officers). Details are highlighted as follows:

Summary

The Accounts Relationship Officer will be responsible for promoting, selling, processing, monitoring, recording and evaluating client loans, which are Business Loans, Agricultural Loans, Personal Loans and Micro-Lending Loans, which include Self-Managed Groups, FINCA Easy Loans and Micro Individual Loans

Key Duties & Responsibilities

• Marketing all FINCA products and services to potential clients
• Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
• Growing deposits and loan portfolio value in the assigned branch in line with the set targets
• Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
• Monitoring and evaluating loan performance
• Following up and recovering loans
• Organizing client sensitization seminars and information dissemination for existing and potential borrowers
• Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy

Competencies

• Good sales skills.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications.
• Good analytical and creative skills.
• Ability to work well under pressure.
• Ability and willingness to ride a Motorcycle.

Qualifications

• A Diploma in Education, Microfinance, Commerce, Development Economics, Economics, Development Studies, Business Studies, Accounting and Finance, Marketing, Financial Services and Business Computing, International Business, Business Statistics, Entrepreneurship & Small Business Management, Social Science, Adult and Community Education, Community Psychology, Procurement & Chain Supply Management, Procurement & Logistics Management, Human Resource Management, Industrial & Organizational Psychology, Project Planning and Management, Entrepreneurship and Project Planning, Public Administration and Management, Sales and Marketing Management or any business-related fields from a recognized University/Tertiary Institution

• Marketing all FINCA products and services to potential clients
• Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
• Growing deposits and loan portfolio value in the assigned branch in line with the set targets
• Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
• Monitoring and evaluating loan performance
• Following up and recovering loans
• Organizing client sensitization seminars and information dissemination for existing and potential borrowers
• Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy

• Good sales skills.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications.
• Good analytical and creative skills.
• Ability to work well under pressure.
• Ability and willingness to ride a Motorcycle.

• A Diploma in Education, Microfinance, Commerce, Development Economics, Economics, Development Studies, Business Studies, Accounting and Finance, Marketing, Financial Services and Business Computing, International Business, Business Statistics, Entrepreneurship & Small Business Management, Social Science, Adult and Community Education, Community Psychology, Procurement & Chain Supply Management, Procurement & Logistics Management, Human Resource Management, Industrial & Organizational Psychology, Project Planning and Management, Entrepreneurship and Project Planning, Public Administration and Management, Sales and Marketing Management or any business-related fields from a recognized University/Tertiary Institution