Job Title:Â MHPSS Counselor (3 NGO Jobs)
Organisation:Â ALIGHT
Duty Station: Kampala, Uganda
Salary Scale:Â UGX 1,900,000 – 2,000,000 /= (Gross P/Month)
About the Company:
ALIGHT, formerly the American Refugee Committee (ARC), is an international non-profit, non-sectarian organization that has provided humanitarian assistance and training to millions of beneficiaries over the last 40 years. In 2011, Alight helped nearly 2.5 million people get essential services to regain their health and take back control of their lives. Alight works with its partners and constituencies to provide opportunities and expertise to communities of refugees and internally displaced persons in seven countries in Africa, Asia and Europe, including Iraq, Kosovo, and in the Darfur region of Sudan and is currently providing for emergency relief and recovery in Haiti. Alight provides shelter, clean water and sanitation, health care, skills training, microcredit education, protection to help survivors of war and natural disasters to rebuild their lives with dignity, health care, security and self-sufficiency.
Job Summary:   The MHPSS Counsellor will work as a process-oriented person to Alight’s MHPSS and GBV Program in the refugee settlements to achieve the related outcomes/outputs within the program sites. The incumbent will be responsible for providing the day-to-day psychological support to beneficiaries as well as providing specialized counselling support to people faced with challenges relating to Gender Based Violence and mental health and psychosocial. He/she is required to also provide preventive services including information to the general community in line with MHPSS and GBV.
Key Duties and Responsibilities:
Case management:
- Utilize psychometric tools provided by the supervisor at baseline, during and after treatment.
- Provide structured counseling sessions to child and adults in based on individual, family and group approaches.
- Strengthen existing referral systems and networks of psychosocial and GBV service providers
- Facilitate formation of and mentorship of support groups for survivors and clients of MHPSS and other vulnerable groups.
- Efficiently and effectively carry out home and or school visits to persons of concern as may be required.
- Ability to do trauma counseling both in individual and group settings.
- Identify vulnerabilities, and ensure to follow-up on specific cases whilst making referrals to relevant service points.
- Maintain accurate records of support provided to partners and write timely reports as required by the project (using GBV IMS and MHPSS Database)
- Work with MHPSS team to strengthen existing referral systems and networks of psychosocial service.
- Expected to receive and address referral needs from OPM, The Donor, Protection and Health partners. The MHPSS counselor is also expected to advocate for sustainable and long term solutions for MHPSS and GBV cases at relevant platforms.
Planning and Coordination:
- Participate in the development & submission of the Quarterly work plans, monthly work plans, weekly action plans and any other reports timely.
- Lead/ coordinate all donor related missions to ensure Alight gets to represent its work effectively.
- Ensure Alight actively participates in all elements of site-level coordination (e.g. OPM, Doner, Inter-Agency Working Groups) and ensure Alight teams are consulting coordination structures as projects are implemented.
- Maintain an open dialogue with all relevant sectorial and inter-agency actors operating in the refugee settlement.
- Develop and maintain strong working relationship with all stakeholders-including Refugee Welfare Councils community leaders, NGOs, UN agencies and CBOs;
- Ensure information from the coordination meetings is timely shared by teams along with quick responses to issues identified;
- Develop and maintain constructive, positive and respectful relationships with key government, OPM and other stakeholders.
- Ensure that activities to be implemented are shared with relevant stakeholders for the purpose of collaboration, building relationships, and developing joint activities that make best use of available capacities;
Quality Management:
- Provide avenues and channels (formal and informal) that encourage client feedback processes to assess quality of care and service access issues.
- Community empowerment and outreaches:
- Develop and implement programs which promote resilience and strengthen positive coping mechanisms within the community; establishment of peer networks, psychosocial support, and social integration.
- Identify and strengthen Community structures through engaging community leaders, camp management and other stakeholders to ensure that the survivors receive adequate support at the community level.
- Support the Clinical Psychologist, in dissemination of relevant information during the Community MHPSS prevention forums and meetings.
- Provide supervision and continuous development to the Para counsellors (incentive workers) and ensure effective provision of Psycho-social services using the MHPSS pyramid and SASA approaches.
- Work with the MHPSS team to train communities and partners in Psychological First Aid and SASA! Methodology.
- Carry out awareness raising activities on GBV and MHPSS within the communities
- Organize for and conduct distribution of dignity kits for survivors, teenage mothers and those living in severe distress in Kyangwali Refugee Settlement.
- Monitor activities of community-based GBV/MHPSS networks, and provide capacity building and support to such networks.
- Assist in training and mentoring of local community partners and community members in GBV response and prevention, SASA including case management
- Help establish and strengthen community-based referral pathway among various services for survivors of GBV including monitoring the quality of the services provided.
Finance and Administration:
- With support from the Human Resources Coordinator maintain the integrity and oversight of HR systems and processes.
- Track BVA and ensure spending is on track.
- Safeguard and adhere to Alight’s internal controls and financial procedures.
- Liaise with the Country Finance Coordinator to ensure monthly financial projections and corresponding cash requests are processed in a timely manner;
Professional care and growth:
- Engage in quality self-care through supervision, debriefings, and other shared and individual preferences.
- Actively participate in Continuous Learning Sessions (CLS) with the MHPSS team and extend knowledge to staff.
- Any other duties as assigned by the line supervisor like attending protection and or working group meetings.
- Perform any other duties assigned to you.
Qualifications, Skills and Experience:
- A Minimum of a bachelor’s degree in social sciences, Guidance and Counseling, Community Psychology, and / or Social Work; and a Certification in Counseling.
- Minimum of 4 years work experience in providing psychosocial counseling in a refugee context.
- Certificate in Counseling
- Proficiency in computer use and knowledge of up-to-date MS packages.
- Comprehensive case management and documentation plus presentation skills.
Behavioral competences:
- Able to uphold high ethical and professional standards as outlined in counseling profession.
- Good listener, open-minded, non-judgmental, and sensitive to the needs and situation of GBV survivors and MHPSS clients including the ability to respect the survivors’ right to confidentiality and choice of service.
- Appreciation and strong willingness to apply client centered approaches in implementation of services relating to GBV and MHPSS.
- Highly motivated, creative, and compassionate person who is dedicated to ensuring that models of best practice are utilized.
- Strong leadership skills; key in leading the team but also informs ability to execute delegated tasks from supervisor.
- Independence: proven ability to work well individually and within a team.
- Willingness to travel throughout communities (70% of the time) and work in a participatory manner with a variety of populations. This calls for respect for culture, religion and beliefs.
- Ability to handle stressful working conditions with limited supervision.
- Ability to recognize own distress and seek for both formal and informal solution to mitigate it.
- Able to complete required reporting and documentation within the set deadlines.
- Problem solving and conflict resolution skills.
- Fluency in written and spoken English plus Swahili and Arabic is essential (language preferred according to specific sites).
- Fluency in Swahili and ability to ride a motorcycle with a valid license (Class A) is an added advantage.
- Ability to ride a motorbike is added advantage.
How to Apply:
All suitably qualified and interested applicants should apply online at the link below.
Click Here
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Deadline: 19th March 2025
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