2 Repairs Coordinator job at Eezy Track Uganda
Posted by: ugashare-Volunteer
Posted date: 2024-May-14
Location: Kampala
Vacancy title: 2 Repairs Coordinator [ Type: FULL TIME , Industry: Consulting , Category: Science & Engineering ] Jobs at: Eezy Track Uganda
Deadline of this Job: Tuesday, May 28 2024 Duty Station: Within Uganda , Kampala, East Africa Summary Date Posted: Tuesday, May 14 2024, Base Salary: Not Disclosed Similar Jobs in Uganda Learn more about Eezy Track Uganda Eezy Track Uganda jobs in Uganda
JOB DETAILS: DUTIES AND RESPONSIBILITIES. • Oversee booking and scheduling of repair jobs and following up on the repair job. • Follow up on all repairs booked and scheduled and compile a report for the cause of device failure. • Take full responsibility for dealing with relevant customer complaints, queries and requests for information. • Troubleshooting non-responsive devices. • Liaise with Fleet support team in regards to offline devices. • Ensure Turn Around Time is followed appropriately. • Ensure Double Offline devices are made priority and repaired within 48 hours. • Liaise with Repair Technicians by providing information in regards to client and vehicle location. • Confirmation of device status after repair is done. • Any other duty as requested by Supervisor or HOD. JOB REQUIREMENTS • Bachelor’s degree in International Relations/ Public Relations or any related field. • Past experience in customer service field is an added advantage. • Good team player. • Strong ability to adapt and work in a fast-paced environment. • Highly motivated and target driven. • Good decision making and problem-solving skills. • Computer literate. • Strong communication skills. • High level of confidentiality. • Good negotiation and problem-solving skills. • Critical thinking.
Job Experience: No Requirements Work Hours: 8
Experience in Months:
Level of Education: Bachelor Degree Job application procedure
If you feel that this is the Job for you please send your Application letter and CV to eezygroup.net>hr eezygroup.net
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