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2 Client Support Officers – Payment Portal job at Virtus Global Security Company Ltd
Posted by: ugashare-Volunteer
Posted date: 2025-Jan-21
Location: Kampala
Vacancy title:
2 Client Support Officers – Payment Portal [ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]
Jobs at: Virtus Global Security Company Ltd
Deadline of this Job:
Wednesday, January 22 2025 Duty Station:
Within Uganda , Kampala, East Africa
Summary
Date Posted: Monday, January 20 2025, Base Salary: Not Disclosed Similar Jobs in Uganda
Learn more about Virtus Global Security Company Ltd
Virtus Global Security Company Ltd jobs in Uganda
JOB DETAILS:
Positions Available:
• 2 positions:
o 1 in Malaba
o 1 in Mutukula
Note: Candidates should either already live in these areas or be ready to relocate permanently.
Requirements:
• A Bachelor’s degree in Business Administration, Communications, Information Technology, or a related field.
• 1–2 years of experience in customer support, preferably in financial services, technology, or digital platform environments.
Skills:
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to handle multiple tasks effectively while maintaining attention to detail.
• Proficiency in customer support software (e.g., Zendesk, Freshdesk) and Microsoft Office Suite.
Desirable Qualifications:
• Familiarity with CRM and support ticketing systems.
• Basic understanding of digital payment platforms and associated client support protocols.
• Experience with the ODOO system and/or other ERP systems is a plus.
Work Hours: 8
Experience in Months: 12
Level of Education: Bachelor Degree Job application procedure
Interested in applying for this job? itms-ug.com&form[valid-to]=Wednesday, January 22 2025">Click here to submit your application now.
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