2 Assistants- Market Research.Business Intelligence (Contract) job at MTN Uganda Limited
Posted by: ugashare-Volunteer
Posted date: 2025-Mar-01
Location: Kampala
Vacancy title: 2 Assistants- Market Research.Business Intelligence (Contract) [ Type: FULL TIME , Industry: Telecommunications , Category: Advertising & Marketing ] Jobs at: MTN Uganda Limited Deadline of this Job: Friday, March 07 2025 Duty Station: Within Uganda , Kampala, East Africa
Summary Date Posted: Friday, February 28 2025, Base Salary: Not Disclosed Similar Jobs in UgandaLearn more about MTN Uganda LimitedMTN Uganda Limited jobs in Uganda JOB DETAILS: Main Purpose: Execution of telephonic research interviews and preparation of research reports with additional responsibilities for supporting overall research activities to provide necessary insights to aid in the company's decision-making process Main Job Functions: ⢠Conduct and record telephone interviews and/or face-to-face with customers, in accordance with predetermined interview protocol, data collection tools and documentation standards. ⢠Conduct literature reviews and provide summarized reports ⢠Recruit and/or interview subjects ⢠Maintain accurate records of interviews, safeguarding the confidentiality of customers, as necessary. ⢠Summarize interviews ⢠Develop or assist in the development of interview schedules; contact sampled respondents to introduce and explain research objectives and to arrange interviews, either in person or by telephone. ⢠Review and edit data to ensure completeness and accuracy of information; follow up with respondents to resolve problems or clarify data collected. ⢠Perform miscellaneous job-related duties as assigned ⢠Develop materials and methods for data collection and analysis as and when requested ⢠Perform research on market trends using credible sources. ⢠Compile research documents. Education ⢠Bachelorâs degree in marketing, Social Sciences, Statistics or any related course Work Experience ⢠2 yearsâ experience in a call centre environment Attributes and Skills Necessary Skills: ⢠Proficient with MS Office application especially Excel and Power Point ⢠Proficient in Data Analysis ⢠Telecommunications industry trends. ⢠Risk Management ⢠General Technical knowledge of handsets and connectivity Behavior Attributes ⢠Interpersonal skills ⢠Interaction and rapport building skills ⢠Telephone etiquette and voice presentation. ⢠Written and verbal communication skills Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree Job application procedure
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