|
2 Assistants- Market Research.Business Intelligence (Contract) job at MTN Uganda Limited
Posted by: ugashare-Volunteer
Posted date: 2025-Mar-01
Location: Kampala
Vacancy title:
2 Assistants- Market Research.Business Intelligence (Contract) [ Type: FULL TIME , Industry: Telecommunications , Category: Advertising & Marketing ]
Jobs at: MTN Uganda Limited
Deadline of this Job:
Friday, March 07 2025 Duty Station:
Within Uganda , Kampala, East Africa
Summary
Date Posted: Friday, February 28 2025, Base Salary: Not Disclosed Similar Jobs in UgandaLearn more about MTN Uganda LimitedMTN Uganda Limited jobs in Uganda JOB DETAILS:
Main Purpose:
Execution of telephonic research interviews and preparation of research reports with additional responsibilities for supporting overall research activities to provide necessary insights to aid in the company's decision-making process
Main Job Functions:
• Conduct and record telephone interviews and/or face-to-face with customers, in accordance with predetermined interview protocol, data collection tools and documentation standards.
• Conduct literature reviews and provide summarized reports
• Recruit and/or interview subjects
• Maintain accurate records of interviews, safeguarding the confidentiality of customers, as necessary.
• Summarize interviews
• Develop or assist in the development of interview schedules; contact sampled respondents to introduce and explain research objectives and to arrange interviews, either in person or by telephone.
• Review and edit data to ensure completeness and accuracy of information; follow up with respondents to resolve problems or clarify data collected.
• Perform miscellaneous job-related duties as assigned
• Develop materials and methods for data collection and analysis as and when requested
• Perform research on market trends using credible sources.
• Compile research documents.
Education
• Bachelor’s degree in marketing, Social Sciences, Statistics or any related course
Work Experience
• 2 years’ experience in a call centre environment
Attributes and Skills Necessary Skills:
• Proficient with MS Office application especially Excel and Power Point
• Proficient in Data Analysis
• Telecommunications industry trends.
• Risk Management
• General Technical knowledge of handsets and connectivity
Behavior Attributes
• Interpersonal skills
• Interaction and rapport building skills
• Telephone etiquette and voice presentation.
• Written and verbal communication skills
Work Hours: 8
Experience in Months: 24
Level of Education: Bachelor Degree Job application procedure
Interested and qualified? Click here
All Jobs QUICK ALERT SUBSCRIPTION
|