|
10 Telesales Officers job at Platinum Credit (U) Ltd
Posted by: great-volunteer
Posted date: 2026-Nov-13
Location: Kampala, Uganda
10 Telesales Officers 2026-11-12T13:23:30+00:00 Platinum Credit (U) Ltd https://cdn.ugashare.com/jsjobsdata/data/employer/comp_831/logo/platinum.png https://platinumcredit.co.ug/ FULL_TIME Kampala Uganda 00256 Uganda Finance Sales & Retail, Customer Service, Advertising & Marketing 2026-11-20T17:00:00+00:00 8 To drive sales growth through telephone engagement, delivering exceptional customer experience and promoting the company’s financial products. Key duties/responsibilities: - Engage potential customers via phone to promote loan products and generate sales.
- Source referrals from existing customers to expand the client base.
- Provide efficient after-sales follow up to ensure customer satisfaction and retention.
- Maintain high standards of customer service throughout the sales cycle.
- Support onboarding of new customers, ensuring a smooth and welcoming experience.
- Contribute to customer retention efforts by addressing inquiries and resolving concerns promptly.
- Meet and exceed individual sales targets and performance metrics.
Required Qualifications and Work Experience: - Minimum of a Diploma in Sales, Marketing, or a Business-related field from a recognized institution.
- Demonstrated ability to close sales.
- Proven ability to handle and resolve customer complaints.
- At least 6 months of hands-on experience in Telesales, customer service, or a related role.
- Residing in or near Bukoto, Kampala
Other attributes - Excellent verbal and written communication skills.
- Good computer and database skills
- Strong persuasion and negotiation abilities.
- Engage potential customers via phone to promote loan products and generate sales.
- Source referrals from existing customers to expand the client base.
- Provide efficient after-sales follow up to ensure customer satisfaction and retention.
- Maintain high standards of customer service throughout the sales cycle.
- Support onboarding of new customers, ensuring a smooth and welcoming experience.
- Contribute to customer retention efforts by addressing inquiries and resolving concerns promptly.
- Meet and exceed individual sales targets and performance metrics.
- Demonstrated ability to close sales.
- Proven ability to handle and resolve customer complaints.
- Excellent verbal and written communication skills.
- Good computer and database skills
- Strong persuasion and negotiation abilities.
- Minimum of a Diploma in Sales, Marketing, or a Business-related field from a recognized institution.
JOB-6af5bdd203723 Vacancy title:
10 Telesales Officers Jobs at:
Platinum Credit (U) Ltd Deadline of this Job:
Friday, November 20 2026 Duty Station:
Kampala | Uganda Summary
Date Posted: Thursday, November 12 2026, Base Salary: Not Disclosed JOB DETAILS:
To drive sales growth through telephone engagement, delivering exceptional customer experience and promoting the company’s financial products. Key duties/responsibilities: - Engage potential customers via phone to promote loan products and generate sales.
- Source referrals from existing customers to expand the client base.
- Provide efficient after-sales follow up to ensure customer satisfaction and retention.
- Maintain high standards of customer service throughout the sales cycle.
- Support onboarding of new customers, ensuring a smooth and welcoming experience.
- Contribute to customer retention efforts by addressing inquiries and resolving concerns promptly.
- Meet and exceed individual sales targets and performance metrics.
Required Qualifications and Work Experience: - Minimum of a Diploma in Sales, Marketing, or a Business-related field from a recognized institution.
- Demonstrated ability to close sales.
- Proven ability to handle and resolve customer complaints.
- At least 6 months of hands-on experience in Telesales, customer service, or a related role.
- Residing in or near Bukoto, Kampala
Other attributes - Excellent verbal and written communication skills.
- Good computer and database skills
- Strong persuasion and negotiation abilities.
Work Hours: 8 Experience in Months: 6 Level of Education: associate degree Job application procedure
To apply, submit your application, detailed CV and academic documents to the address below; The Human Resource Manager;
Platinum Credit (U) Ltd Deadline: 20th November 2026 Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd (PHL). PHL does not and shall not discriminate on the basis of race, color, religion (creed), gender expression, age, national origin (ancestry), disability, marital status or sexual orientation in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors and vendors.
|